Bob Knott | Page 11

Customer Service is exceptional! Excellent communications prior, during and after service is completed. Would definitely recommend this dealership. communications prior, during and after service is completed. Would definitely recommend this dealership. More

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Excellent service. Helpful & kind employees. Excellent mechanic. Very happy with Prestige Volvo. Very clean Respectful of Covid protocol mechanic. Very happy with Prestige Volvo. Very clean Respectful of Covid protocol More

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SUPERB SERVICE ! KUDOS TO JAY EACH TIME AND EVERY TIME: I am a Volvo owner for the last 20 years with 7 purchases and currently owned S60 & XC90 still servicing at Prestige. Drove all models over TIME: I am a Volvo owner for the last 20 years with 7 purchases and currently owned S60 & XC90 still servicing at Prestige. Drove all models over the years. Ron, Tina & Pat always cut & paste my information and Matt just gave the okay whatever they finalize for me. Once I leave the parking lot, it's always in Jay's hands. I gave my mileage to Service advisors (Recent one was Tami). They get my signature & credit card and Andy do all magic touches on my car most of the time. Big kudos to JAY for keeping me as a satisfied prestige customer over the years. Never say NO even if the answer is NO. But always accommodate me, so I have the confidence to park my car at prestige service lot at any time of the day. Thank you all for the great service and support you are providing me as a prestige family member and I am so proud of all of you and your super guaranteed service each time & every time. More

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Great service and clear explanations of what is going and the excepted resolution. Pleased with the level of service and the are of scheduling. the excepted resolution. Pleased with the level of service and the are of scheduling. More

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There is always a welcoming atmosphere at this location. Over the years I have been there with and without an appointment and the level of service continues to be outstanding. Over the years I have been there with and without an appointment and the level of service continues to be outstanding. More

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They are very accommodating and their techs have been top notch on repairs. They usually are capable of taking care of things when I call at short notice. notch on repairs. They usually are capable of taking care of things when I call at short notice. More

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The entire Prestige Volvo East Hanover team is top notch. Everyone from service to sales to scheduling - this dealership is awesome! Our most recent visit was for service. We dealt directly with Bob Knott, w Everyone from service to sales to scheduling - this dealership is awesome! Our most recent visit was for service. We dealt directly with Bob Knott, who exceeded our expectations at every corner. When courtesy cars were scarce, he kept his promise and called us as soon as a car became available. They made the entire process so smooth and seamless, and my car was repaired and service in a prompt and detail oriented fashion. I expect nothing less from this dealership, and that’s a result of the white glove customer service experience provided by employees like Bob! Bob Knott is the epitome of what a customer service professional should be. Give that man a raise! Thanks, Bob! Thanks, Prestige! More

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Wonderful service Tami is amazing! She worked to complete the service in a timely manner & even delivered our car!!! Tami is simply put - AMAZING! the service in a timely manner & even delivered our car!!! Tami is simply put - AMAZING! More

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Excellent service. They finished it well before the suggested time. Bob was a pleasure to work with. These are my go to service center. First class service! suggested time. Bob was a pleasure to work with. These are my go to service center. First class service! More

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I thank you Bob K. I am satisfied with my experience at Prestige Volvo in East Hanover, New Jersey. Again, I thank you Bob K. Prestige Volvo in East Hanover, New Jersey. Again, I thank you Bob K. More

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