Bob Keisler
Bob Keisler at Chapman Ford Northeast Philadelphia

Bob Keisler | Page 19

Service Advisor

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

4.6
227 Reviews
4.6

227 Reviews

Write a Review

227 Reviews of Bob Keisler

June 25, 2019

Dealership Rating
Employee Rating

Maintenance visit For a Saturday appointment I was in an out within an hour. This gave me back my day and as always the guys were courteous. Service always comes More

by jtyocko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Stevenson , Ashley Miller, Joe in service - I think he is a manager

Jun 27, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

June 20, 2019

Dealership Rating
Employee Rating

Wonderful expy The competence and caring and efficiency is remarkable. My representative, Bob, kept me informed during the entire servicing on my vehicle. They went More

by MARNIE.KOSTIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for sharing your experience at Chapman Northeast Philadelphia. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

June 19, 2019

Dealership Rating
Employee Rating

Satisfaction Bob was very personable and addressed all the issues I had with the vehicle expertly. The only negative thing about my experience is that it took an More

by sblackburn
Recommend Dealer
Yes
Jun 20, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for your feedback! We truly appreciate it and hope to see you again soon!

June 19, 2019

Dealership Rating
Employee Rating

A pleasant Experience Starting with Bob, it was a good day. The time for the service to be completed was good, The coffee was very good (miss the donuts). The only negative More

by keystone247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate your feedback.

June 19, 2019

Dealership Rating
Employee Rating

Awesome Very prompt, very thorough, and complete communication with customer on vehicles needs. Bob has been my advisor for many years as well as chapman, he More

by Ram250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for sharing your experience at Chapman Northeast Philadelphia. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

June 17, 2019

Dealership Rating
Employee Rating

Great Service Chapman Ford staff is always ready to help their customers.Dropped my truck off in the morning and was ready a couple hours later as promised, they More

by daddyk056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Kozub

June 15, 2019

Dealership Rating
Employee Rating

Completely satisfied From beginning to end I was kept updated, I felt my car was serviced in a timely manner. This made me completely satisfied. I also trust that they do More

by jstegsiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2019

Chapman Ford Northeast Philadelphia responded

We're thrilled to hear you enjoyed your experience here at Chapman! Customer Service is a high priority for us and we love to hear when we are able to deliver.

June 14, 2019

Dealership Rating
Employee Rating

I came in for service at 8a and didn't get out of there 1:30 I think it took a little to long for the service that was done on my truck. I was there from 8a to 1:30p More

by DARGANJEROME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dharren Tercier

Jun 17, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for your feedback! We truly appreciate it!

June 14, 2019

Dealership Rating
Employee Rating

Service The engine light came on so as required we took the car to the agency. They scheduled the car right away and provided transportation. The only negativ More

by MARKBKELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Miller

Jun 14, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for your feedback, Mark! We truly appreciate it and hope to see you again soon!

June 13, 2019

Dealership Rating
Employee Rating

Great experience great job Great job by Bob on the red team And your mechanic Steve Kelly does a great job can’t say anything more they all do a great kob More

by IOOF306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Agricoli, Steve Kelly

Jun 14, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

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