Billy Herbert
Billy Herbert at Galleria BMW

Billy Herbert | Page 8

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
4.9
198 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 24 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

25 yrs, 6 mos

Languages Spoken

English English

4.9

198 Reviews

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198 Reviews of Billy Herbert

July 20, 2024

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Employee Rating

Billy was and is very easy to work with …. I appreciate him and his ability to help take care of servicing my car… Working full time this means a lot to me ! More

by Not applicable
Service Price Transparency
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Recommend Dealer
Yes
Jul 22, 2024

Galleria BMW responded

It makes happy to know that Billy could help. We appreciate your time and promise to never do anything to waste it. So glad you put your trust in us and please know that will always be here whenever you may need us.

July 20, 2024

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As always, great work done to our X3. Also, their communication is top notch which is greatly appreciated. More

by Loey.RMT
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Recommend Dealer
Yes

Other Employees Tagged: Chris Veninga

Jul 22, 2024

Galleria BMW responded

Thanks for letting us service that times three. We definitely want you in tiptop shape when you’re on the road thanks for your business. Your trust and your great review.

July 20, 2024

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Fast and easy service. Great customer service and friendly employees. Easy to deal with. All together very happy with the service More

by darien.smith93
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga

Jul 22, 2024

Galleria BMW responded

We’re so happy to hear that. Thanks for taking the time to let us know how the team did. Everyone here at Galleria BMW loves what we do and we love our clients. So it shows. Thanks again.

July 18, 2024

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Friendly Knowledgeable Clean Helpful Excellent Customer Service Comfortable waiting room and clean restrooms!! Good coffee and snacks!! More

by cgdehaan53
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Recommend Dealer
Yes
Jul 22, 2024

Galleria BMW responded

Who doesn’t love coffee and snacks. Thanks for letting us know and we’re so happy that we made your visit a comfortable and pleasant one. Stop in anytime. Coffee and snacks are on us.

July 18, 2024

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Mr Roger and Andrew have amazing I look forward to continue getting. All of my current Bmw and future purchases for myself and my 5 daughters. Sometimes we you get good services your willing to dr More

by juljord4
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga, Mr Roger

Jul 18, 2024

Galleria BMW responded

You are so very welcome. Wow, 5 daughters! You definitely sound like the proud parent. Thank you for putting yours and your family's trust in Galleria BMW. We will always be here for you and your crew so don't hesitate to reach out if you need anything. Great having you as part of our family!!!

Jul 18, 2024

juljord4 responded

Thank you so much this review was truly given in honesty. I value people service people. Sincerely Julian Jordan

July 18, 2024

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Awesome service staff, always helpful always trying to get the best service at the quickest point of time possible. More

by Ecb2402
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Recommend Dealer
Yes
Jul 18, 2024

Galleria BMW responded

Awesome is one of our favorite words and we LOVE to hear it!!! Thanks for the great review and the trust you put in our team. Let us know if you ever need anything.

July 18, 2024

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Billy & his service team are the best! They are competent, quick & efficient. They provide superior customer service & I can always rely on them to help me. Thank you! More

by Bach
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga

Jul 18, 2024

Galleria BMW responded

Getting you back on the road quickly and safely is our #1 priority. Billy and the team take pride in what they do and we are happy it shows in your great review. Remember that we will always be here if you ever need us. Thanks again.

July 02, 2024

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Excellent customer service , always , fair in their assessment for my car….even though it’s more than 10 years old More

by Reallydudde
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Recommend Dealer
Yes
Jul 03, 2024

Galleria BMW responded

Love the screen name! No really, we love that you had a great experience and that you trusted our team to get you bank on the road safely. Let us know if there is anything you need and thank you for the great review.

July 01, 2024

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Galleria is such a nice dealership and Billy in the service dept is top notch! More

by SharmonWichman
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Recommend Dealer
Yes
Jul 05, 2024

Galleria BMW responded

So glad Billy and the service team could help. We appreciate your business and your trust.

June 30, 2024

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great service rep. andrew was really helpful and worked my car in when i didn’t gave an appointment. More

by theredrocketdog
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz

Jul 01, 2024

Galleria BMW responded

So very glad Andrew could help and get you back on the road. Please know that we are here when you need us. Thanks for the awesome review.

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