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Billy Balderas
Billy Balderas at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Billy Balderas | Page 9

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
89 Reviews
4.9

89 Reviews

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89 Reviews of Billy Balderas

July 25, 2023

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Employee Rating

Everything was Great! ! Billy noted everything I wanted in a vehicle and he was able to find just what I wanted. More

by bbridges0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheila Burleson

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Jul 27, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this 5-star review. I strive to provide courteous service to all our guests and I am glad to hear that Billy helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 13, 2023

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Thank you so much for working with us. Karen was very good with explaining the whole deal More

by jessloya48
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Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison

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Jul 17, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 02, 2023

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Everyone I have met at this dealership were friendly and they spoke with a smile and they looked you in the eyes some places everyone is texting and looking at the phone and say can I help you I don’t like More

by skbowen27
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Bob Miller

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Jul 05, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 29, 2023

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In addition to a very professional Sales Team, James Wood has an excellent Service Dept which adds to my selection of them to be MY Chevy Dealership of choice! More

by txboygirl
Sales Price Transparency
Recommend Dealer
Yes
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Jun 30, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 23, 2023

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Employee Rating

Their service dept. is very good. iI have never had a bad experience with them. Bryan is very good. More

by JACK-BALLINGER
Service Price Transparency
Recommend Dealer
Yes
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Jun 26, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to write such great feedback, Jack. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Bryan was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 23, 2023

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Employee Rating

I have 20 years of experience with the dealership. I am sold on every level; sales, service and management. Wonderful products and great people. More

by EVANGELISTWAYNEHUDSON
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison , Zach Rhine, Paul Johnson

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Jun 26, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

May 29, 2023

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Bought my last 3 truck’s from you and Billy Balderas has been my guy. As for service Bryan has always taken care of me. Live in Ft Worth but the drive is worth it. More

by rengeldahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford , Misty Dyson

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Jun 01, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

May 15, 2023

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Employee Rating

PEOPLE ARE GREAT TO WORK WITH. THEY GO OUT OF THERE WAY TO HELP YOU More

by rbounds0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter, Tim Brown, Clay Estes, Bob Miller, Steve Frazier, Ricky Delgado , Beau Bell, Karen Garrett, Jeff Harwell

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May 18, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide this review of your experience. We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 23, 2023

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Great Service , Easy schedule an appointment and the wait was not long thanks again james wood . More

by fernieboy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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