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Billy Balderas
Billy Balderas at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Billy Balderas | Page 7

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
87 Reviews
4.9

87 Reviews

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87 Reviews of Billy Balderas

February 21, 2024

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Employee Rating

Billy Balderas went that extra mile 1n making my sale very easy. Explain all the inside controls and how they work. More

by bennett.roger6
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Feb 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

What an enjoyable review to read, Roger! It is reassuring to know Billy provided you with a hassle-free and great shopping experience. James Wood Motor’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 02, 2024

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They are the best I’ve ever dealt with. Would buy from them again. !!! They are great More

by rlb0
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Brown, Clay Estes

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Feb 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate your review and I am glad to hear that you had a great experience with our team. I look forward to working with you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 28, 2024

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Everyone was exceptionally attentive to the necessary details in making sure I got a great deal at the right price . Thank you James Wood sales staff. More

by r.r.caruthers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford , Zach Rhine

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Jan 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

First and foremost thank you so much for leaving this fantastic review! At James Wood Chevrolet Buick GMC Decatur, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new vehicle and can't wait to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 21, 2024

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Good experience fast and courteous that’s all I have to say about that thank you More

by terryhighfill27
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter, Tim Brown, Clay Estes, Rocco Rotundo, Todd Baugh, Coalby Graham, Steve Frazier, Ricky Delgado , Jeff Harwell

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Jan 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide this feedback, Terry. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 19, 2024

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Awesome team of individuals who led us through the purchase process with a personalized touch. Billy Rocks! He listened and answered all our many questions with patience. More

by Jimmy A
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

What an enjoyable review to read, Jimmy! It is reassuring to know Billy provided you with a hassle-free and great shopping experience. James Wood Motor’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

Jan 22, 2024

Jimmy A responded

Hoping our next car purchase this upcoming November 2024 of the Equinox EV LT2 goes as smoothly.

January 13, 2024

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I hate car buying and have rarely had pleasant experiences. The back and forth that is often associated with car dealerships is draining, annoying, and irksome. I am extremely happy to say that More

by J. Copley
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Finance Experience
Recommend Dealer
Yes
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Jan 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for writing this amazing review for our team! At James Wood Chevrolet Buick GMC Decatur, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 09, 2024

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Rocco was awesome as always. My family have been buying cars from Rocco for 13 years now. More

by ejtjaden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo

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Jan 10, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Rocco’s sales excellence is always consistent, and I’m glad your experience with him supports that. I aim to turn every person that visits us into a repeat customer. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 09, 2024

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fantastic team, helped a buyer from far out of state and i couldnt be happier More

by brett.valentine.nm
Recommend Dealer
Yes
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Jan 10, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to leave us this feedback, Brett. Your review gives me the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let me know if I can help you with anything else, thanks! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 05, 2024

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Great efficient work that was communicated well by the service writer. Very happy and pleased with the work completed. More

by L.LUEVANOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

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Jan 08, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 03, 2024

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Employee Rating

Great fast sale and financial y y y y y y y y y y y More

by YOUNG0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter, Tim Brown, Clay Estes, Bob Miller, Todd Baugh, Coalby Graham, Steve Frazier, Ricky Delgado

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Jan 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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