Bill Parks

They were able to repair my car the same day and dropped me off and brought me back so I didn’t have to wait all day at the dealership - thanks Bill me off and brought me back so I didn’t have to wait all day at the dealership - thanks Bill More

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Everything was great from the drop off till pick up I have nothing bad to say have nothing bad to say More

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I dropped my car off for The Works and some recalls. Was finished in a good amount of time. Was finished in a good amount of time. More

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This is the best dealership ever! Leaving my cars in the hands of Tim and his crew it's always a pleasure! They are fast, reliable and trustworthy. Couple weeks ago I had a pleasure a Leaving my cars in the hands of Tim and his crew it's always a pleasure! They are fast, reliable and trustworthy. Couple weeks ago I had a pleasure again working with the service crew and I couldn't be more happier! They will do everything in their power to make sure we utilize the full warranty benefits and if it's possible not to charge me a penny. I do recommend buying the car at this Dealership ( my guy is Ali - Ali thank you for all the hours you spend on trying to satisfy my needs and picking up calls even when you are off), their service and personnel is the best off all! More

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My experience with Napleton Ford of Oak Lawn was a good one great team from top to bottom one great team from top to bottom More

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The service package says all fluids will be topped off. I specifically ask Bill if the coolant could be topped off as I’m driving to Florida next week. Bill said yes the coolant would be topped off. I have I specifically ask Bill if the coolant could be topped off as I’m driving to Florida next week. Bill said yes the coolant would be topped off. I have pictures that prove the coolant was not topped off. I’m very disappointed in the service I received. More

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I have had the pleasure of best service and sales at this dealership. Thanks you. dealership. Thanks you. More

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Dealer has a great team, very polite. The work was done in a timely manner. The work was done in a timely manner. More

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Awesome customer service I was truly impressed with the Ronald and his assistant in getting the best deal Ronald and his assistant in getting the best deal More

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Bill was a great advisor! He helped me when I brought my car in for an oil change and some recall work. After the service, something wasn’t working correctly, and when I calle He helped me when I brought my car in for an oil change and some recall work. After the service, something wasn’t working correctly, and when I called Bill, he took care of it right away. He was professional, friendly, and made sure everything was resolved quickly. I really appreciated his excellent customer service! More

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