Bill Parks
Bill Parks at Napleton Ford of Oak Lawn

Bill Parks | Page 11

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.9
212 Reviews
4.9

212 Reviews

Write a Review

212 Reviews of Bill Parks

February 11, 2026

Dealership Rating
Employee Rating

I love working with Bill Parks. He's always pleasant and helpful. The staff works quickly to get your vehicle serviced. More

by Cjwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 10, 2026

Dealership Rating
Employee Rating

Everyone was helpful. Had my vehicle ready quite quickly. Didn't realize how much prices have gone up. More

by mtallon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 10, 2026

Dealership Rating
Employee Rating

Superb customer service! I appreciate the recommendations concerning my Ford F150, certainly will be back in the future. More

by Dwight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 10, 2026

Dealership Rating
Employee Rating

Bill Park was very helpful choosing tires for my truck. He was upfront about pricing and the work was done in a timely manner. More

by KFRIGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 07, 2026

Dealership Rating
Employee Rating

Very friendly staff, very clean waiting area. The staff is very attentive. They always have morning appointments, which are convenient for me. More

by wlinda0369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 05, 2026

Dealership Rating
Employee Rating

Always treats me well and very helpful. Never have I had a bad experience with Napleton on Oaklawn. Bill has been my goto guy when I need help with my Hybrid Escape. More

by Candace
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris

February 05, 2026

Dealership Rating
Employee Rating

Didn’t fix my side door and my ladder went missing on my work truck. More

by eric.monroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 04, 2026

Dealership Rating
Employee Rating

Professional Polite Timely service Accomodating for appointments Friendly Clean Facility Offered Refreshments Bathrooms Cleaned Location convenient More

by darneicestrozier
Recommend Dealer
Yes

Other Employees Tagged: Phil Basa , Service Driver who transported vehicle for Oil Fikter change

February 04, 2026

Dealership Rating
Employee Rating

Great Service! Bill Parks took great care of me. Quick turnaround time and good communication! More

by Dariuspres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 31, 2026

Dealership Rating
Employee Rating

Went to Napleton Ford of Oak Lawn for a recall repair. Scheduling was easy. Dave and Bill were great to deal with when dropping off and picking up my vehicle. More

by jake.lambert
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dave

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