Bill Mears

My experience went well excellent customer service they had the car and color I wanted and I’m very happy with my new purchase had the car and color I wanted and I’m very happy with my new purchase More

by Foster Tiffany Verified Customer Verified Customer

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All employees were very pleasant to work with and very helpful. Derek throughly explained the car details and features after purchase. Great experience! helpful. Derek throughly explained the car details and features after purchase. Great experience! More

by candaceharkinsr Verified Customer Verified Customer

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The service dept people have always been friendly and treated me respectfully. They have made some expensive mistakes though and are expensive in general! As for Bill Mears, he was very helpful and went treated me respectfully. They have made some expensive mistakes though and are expensive in general! As for Bill Mears, he was very helpful and went above expectations to empty all the junk in my trade-in into my new car while I was with the finance guy! I took off a star bc he was not willing to help me with a tail pipe part that apparently fell off on my drive home from the dealership (a 5 minute drive). If he makes sure my newly purchased insurance covers this then I will restore the star!! More

by Wendyfort Verified Customer Verified Customer

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If you're not buying brand new,forget about it, just treated wrongly, horrible service treated wrongly, horrible service More

by ahashas69 Verified Customer Verified Customer

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Buying a used car is a different experience today. No negotiation, here's the car, take it or leave it. I asked for the greasy foot prints, at all seating positions, to be cleaned. Only 1 spot semi cl No negotiation, here's the car, take it or leave it. I asked for the greasy foot prints, at all seating positions, to be cleaned. Only 1 spot semi cleaned. The most disappointing part was after I signed all the paperwork Bill just handed me the keys and said thanks. I don't expect red carpet treatment but at least a walk outside to show me where the car was parked would have been nice. Just a different experience from my days in a dealership. Bill was friendly and professional during the buying process but the close left a bad taste. More

by tc9928 Verified Customer Verified Customer

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I want to thank all the staff for the great experience I always have. Specifically and specially Nino . He always behind the reason why I come back again. He return all the calls no matter what .he help always have. Specifically and specially Nino . He always behind the reason why I come back again. He return all the calls no matter what .he help me make a decision and made sure i am happy with my choice .and even on his DAY OFF he still answer and call to offer help . THANK YOU NiNO. More

by TOURIASOUTRI Verified Customer Verified Customer

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Pleasant experience. As a former car salesman I understand the process and appreciated the professionalism of all concerned. As a former car salesman I understand the process and appreciated the professionalism of all concerned. More

by jkheuisler Verified Customer Verified Customer

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I always come here because I trust bill and Mike and always get the best deal! always get the best deal! More

by PSMITH2749 Verified Customer Verified Customer

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Mainline Honda was welcoming and very easy to work with. Everyone I encountered was professional and personable. I was happy that they offered me water or coffee. The little things mean a lot. Everyone I encountered was professional and personable. I was happy that they offered me water or coffee. The little things mean a lot. More

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I was only looking for a car because someone had totaled my 2018 crv 1 month after making the final payment. So needless to say, I was not super thrilled to be car shopping. I knew I wanted another CRV, it my 2018 crv 1 month after making the final payment. So needless to say, I was not super thrilled to be car shopping. I knew I wanted another CRV, it was just a matter of where I was going to buy it. This was the first dealer I visited, and I will admit, at first I was a little skeptical due to the appearance, but the service totally exceeded my expectations. When I bought my first car, I was at the dealer for nearly 8 hours. This time, I was there for less then 2 hours from test drive to signing the last page of paperwork. The color I wanted was not on site, and I was originally told it would be a little over 2 weeks for it to come in, but I picked up my car 6 days later, and again was in and out in no time at all. I was dreading buying a new car, but they made the whole experience as quick and painless as possible. 10/10 recommend! More

by KBRAKONIECKI Verified Customer Verified Customer

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