Bill McLean

Expensive but excellent service and they had a loaner for me which was perfect. They fixed my Escalade quickly and were very nice. me which was perfect. They fixed my Escalade quickly and were very nice. More

by jovennapelton Verified Customer Verified Customer

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Amber and Bill in service were awesome ! Vehicle was delivered on time and done perfectly Vehicle was delivered on time and done perfectly More

by hugeld Verified Customer Verified Customer

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Dealership is the best I’ve ever had. Great pricing, service and timely repairs. Appointments are on time and the service department personnel is second to none. Great pricing, service and timely repairs. Appointments are on time and the service department personnel is second to none. More

by mjegolfman2 Verified Customer Verified Customer

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Bill, the service manager was incredibly helpful and understanding of the need to take extra special care of my late son’s 2016 ATS that was purchased at Otto Cadillac. He went above and beyond to deal understanding of the need to take extra special care of my late son’s 2016 ATS that was purchased at Otto Cadillac. He went above and beyond to deal with the warranty company that my son purchased his extended warranty through and made sure everything was covered and that the two repairs and even one that I was not aware was needed were completed professionally and timely. More

by casemgr817 Verified Customer Verified Customer

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From the very start of stepping foot on the property, my wife and I were treated with kindness and respect. We were not pushed into any direction regarding to buy or not to buy a vehicle. The respectful nat wife and I were treated with kindness and respect. We were not pushed into any direction regarding to buy or not to buy a vehicle. The respectful nature continued throughout every employee we came in contact with. More

by Nysp960 Verified Customer Verified Customer

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I have been going to Otto for service for many years. They are great to work with. They are great to work with. More

by na13 Verified Customer Verified Customer

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Bill Mclean as an outstanding employee for Otto Cadillac. He is kind, courteous and knowledgeable. He explained everything that needed to be done on my automobile and answer every question that I had. He is kind, courteous and knowledgeable. He explained everything that needed to be done on my automobile and answer every question that I had. More

by Cadillac CT6 Verified Customer Verified Customer

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Great service, great staff. Took care of all my service needs as described. Well done Took care of all my service needs as described. Well done More

by lehane23 Verified Customer Verified Customer

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Great service. Team always discusses the recommendations before doing any additional work. Upfront on any additional costs Team always discusses the recommendations before doing any additional work. Upfront on any additional costs More

by sglawlor319 Verified Customer Verified Customer

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Always treated well by service personnel at Otto. Easy scheduling my appointment and job was performed successfully as expected Easy scheduling my appointment and job was performed successfully as expected More

by kenb2 Verified Customer Verified Customer

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