Bill Fletcher
Bill Fletcher at Campbell Ford
Refer Me

Bill Fletcher

Business Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

Contact Me
4.8
583 Reviews

I moved here from Canada is high school and have been here ever since. I just had my 1st child, baby Ava was born 04/10/17. I have been at Campbell Ford for 11 years now and am happy to help you no matter what needs you may have.

Dealership Experience

18 yrs, 4 mos

Industry Experience

25 yrs, 4 mos

Languages Spoken

English English

4.8

583 Reviews

Write a Review

583 Reviews of Bill Fletcher

April 03, 2025

Dealership Rating
Employee Rating

Erik was very pleasant to work with. He was looking out for me the during the whole process. More

by zhilliard84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad

Apr 03, 2025

Campbell Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

April 02, 2025

Dealership Rating
Employee Rating

I’ve always had good service from Campbell’s. The staff is always professional and keeps me up to date on issues I may be having. More

by LARAN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Lares, Marvin Dawson, Vincent Hernandez , Judy Dawson

Apr 02, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

March 29, 2025

Dealership Rating
Employee Rating

We bought a 2024 brand new truck at the end of February and the locks on the drivers door did not work. It was in the shop until yesterday (almost 2 weeks) we drove it about a mile and tried to roll the wi More

by MRCOW53
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Austin Davey, Vincent Hernandez , Jason Z

Apr 02, 2025

Campbell Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 22, 2025

Dealership Rating
Employee Rating

Very pleased with both our sales representative and the dealership as a whole. I was treated with respect throughout the process. More

by Askibbe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer

Mar 24, 2025

Campbell Ford responded

Thank you so much for choosing Campbell Ford! Please let us know if we can be of any more assistance.

March 17, 2025

Dealership Rating
Employee Rating

Terrible communication had car in service 3 weeks and didn’t accomplish anything but them Trying to tell me they worked on it and it was lies. My service advisor told me 3 different times he would get b More

by kpaulk63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 17, 2025

Campbell Ford responded

Thank you for taking the time to complete this survey. For starters, communication is huge and I do sincerely apologize for the lack of communication from my team regarding your vehicle's repairs. This is an issue as no guest should feel ignored, for that I truly do apologize. We managed to repair your check engine light with your approval and the only hold up we had was really getting your door seal. We ran into many of issues trying to obtain the correct door seal for your vehicle. This vehicle is a bit older and Ford simply only creates factory parts for so long. Please don't think for a second your vehicle was just left here with no repair in mind. I hope you can forgive my teams lack of communication and give Campbell Ford another shot. You are more than welcome to reach out to me personally for any of your service needs. Austin Davey Service Director 269-684-8300 ext 303

March 15, 2025

Dealership Rating
Employee Rating

Jason was very responsive to our needs and resourceful in finding a solution. This sales person and the dealership believe and practice integrity and honesty. I would but from them again. More

by del4mc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer, Erik Blad

Mar 16, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jason and our team, and we look forward to working with you again.

March 02, 2025

Dealership Rating
Employee Rating

Excellent customer service and attention to detail. Waiting area clean and comfortable. Service department keeps me informed on progress More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

Mar 03, 2025

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 27, 2025

Dealership Rating
Employee Rating

Erik Blad is definitely the guy to go see if your looking to buy a new or used car, him and the financing team are definitely a great team More

by Bigbuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad

Feb 28, 2025

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Erik delivered such a great experience!

February 21, 2025

Dealership Rating
Employee Rating

A great place service is very well kind and polite The home service for servicing a vehicle is very nice. They keep great records and send out notices when service is needed More

by francesskibbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Vincent Hernandez , Jack Bell

Feb 21, 2025

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

February 12, 2025

Dealership Rating
Employee Rating

Check in went fast,coffee was good, snacks were nice, service went fine. Show room looked great..... More

by RONKWARDSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey

1
...

Dealership Inventory (190 Vehicles)

new 2024 Ford F-250 car
2024 Ford F-250
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Escape car
2024 Ford Escape
new
Star White exterior
CVT
Front-wheel Drive
new 2025 Ford Transit-250 car
2025 Ford Transit-250
new
Oxford White exterior
Automatic
All-wheel Drive
used 2022 Ford Escape car, priced at $24,900
2022 Ford Escape
used
Ice Blue exterior
Automatic
All-wheel Drive
new 2025 Ford Transit-350 car
2025 Ford Transit-350
new
Oxford White exterior
Automatic
Rear-wheel Drive
used 2019 Chevrolet Silverado 1500 car, priced at $28,810
2019 Chevrolet Silverado 1500
used
White exterior
Automatic
Four-wheel Drive