Bill Cosenza

Excellent service, especially Bill Cosenza! Great communications throughout the process. Very thorough and knowledgeable! Thank you! Great communications throughout the process. Very thorough and knowledgeable! Thank you! More

by M.DAMICO Verified Customer Verified Customer

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A great place to take your old bmw fir service, they are honest and skilled mechanics, even the service advisor was respectful and honest honest and skilled mechanics, even the service advisor was respectful and honest More

by YAREK Verified Customer Verified Customer

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On Saturday October 19th my 2021 M340i was scheduled for a 10:40 am appointment. We removed the summer performance tires and replaced them with new winter tires. I supplied the tires and black balance weigh a 10:40 am appointment. We removed the summer performance tires and replaced them with new winter tires. I supplied the tires and black balance weights to match the wheels , the dealership allowed me to do so and I’m grateful because my wheels are black and I hate the silver balance weights. It never fails when I take my car to BMW of west Chester pa. They always welcome me with a smile and I’m grateful to Bill Cosenza the service advisor who was more helpful and supportive than I was expecting. He was swamped with paperwork and he took the time to make sure that I was completely satisfied and comfortable with the process. Bill made sure to let me know how much longer and what’s going on. He kept me informed and not just sitting there waiting. Thank you bill you did a great job on Saturday in helping me . More

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Chris and his team go beyond to help out. They also do it right the first time! Thanks They also do it right the first time! Thanks More

by Dschiltz5 Verified Customer Verified Customer

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Service is always A-1! Bill Cosenza goes above & beyond! See you next time! Thanks Bill Cosenza goes above & beyond! See you next time! Thanks More

by barmorepat Verified Customer Verified Customer

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Always happy with the service at WC BMW. Always go above and beyond to address the issue and with great customer service! Thank you! Always go above and beyond to address the issue and with great customer service! Thank you! More

by akellyfish Verified Customer Verified Customer

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We can always count on Bill and his team to service our BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fi BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fixed. More

by HK Verified Customer Verified Customer

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Bill and the team are responsive, thorough and go above and beyond to be sure the job is done right and the customer is satisfied. and beyond to be sure the job is done right and the customer is satisfied. More

by adele.audet Verified Customer Verified Customer

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Always helpful, responsive and easy to understand what my car needs. Typically they get everything done to meet my schedule. car needs. Typically they get everything done to meet my schedule. More

by alec.brecker Verified Customer Verified Customer

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Heather was very responsive and kept me informed about repairs providing loaner since repairs took several days due to parts. Mechanic thoroughly inspected vehicle and provided easy to understand suggest repairs providing loaner since repairs took several days due to parts. Mechanic thoroughly inspected vehicle and provided easy to understand suggestions. One improvement noted—difficult to reach desk checkout staff by phone and system originally asked me to pay incorrect amount. More

by LRATCHFORD Verified Customer Verified Customer

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