Bill Cosenza

I have experenced excellent service with BMW Westchester Dealership. The staff was Professional and accommodating regarding my needs. Dealership. The staff was Professional and accommodating regarding my needs. More

by GLORIAMACK Verified Customer Verified Customer

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Great people at BMW of West Chester. Always professional. Always friendly. Always helpful. If there's a problem with service, they do whatever it takes to make it right. Repeat computer Always professional. Always friendly. Always helpful. If there's a problem with service, they do whatever it takes to make it right. Repeat computer system changes make service records and recommended work a bit confusing for not only the customer but for the staff. More

by acri1128 Verified Customer Verified Customer

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Helpful, prompt, Bill Cosenza always on top of things and very communicative. Nothing more to say, I’d remove word minimum. very communicative. Nothing more to say, I’d remove word minimum. More

by ROMMO328 Verified Customer Verified Customer

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From start to finish - from making an appointment for service to driving away - the entire staff of BMW of West Chester is kind, friendly, completely professional and superbly competent. I particularly a service to driving away - the entire staff of BMW of West Chester is kind, friendly, completely professional and superbly competent. I particularly appreciate being kept informed as the progress if my car through the service visit More

by TONY NICASTRO Verified Customer Verified Customer

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The vehicle updates are helpful. Previously a video of the undercarriage and overview of the vehicle was texted to owner of vehicle by the mechanic. That was great! An oil change see Previously a video of the undercarriage and overview of the vehicle was texted to owner of vehicle by the mechanic. That was great! An oil change seems to take all day which is inconvenient. Victor is awesome. Friendly, professional and puts forth extra effort to provide a loaner More

by CJEM Verified Customer Verified Customer

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Very satisfied with reception and service. My go to place for future for any service. My go to place for future for any service. More

by NAGARJUNA.580 Verified Customer Verified Customer

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8:40am appointment for inspection and car nit touched until3:30..took 2 full days to complete work which was disappointing and unexpected. Also, used to get inspection discounts from Otto’s but none unde until3:30..took 2 full days to complete work which was disappointing and unexpected. Also, used to get inspection discounts from Otto’s but none under new ownership. May shop around next time. Inspection and a few minor items should not cost $1400! More

by Giann704 Verified Customer Verified Customer

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BMW of West Chester has been taking care of my cars for the past 15 years and doing a great job the past 15 years and doing a great job More

by BOJOHOOD1720 Verified Customer Verified Customer

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BMW of WC has always taken great care of our vehicle. Bill C is compassionate and through when dealing with my requests. Great team to work with. Bill C is compassionate and through when dealing with my requests. Great team to work with. More

by weilerolivia211 Verified Customer Verified Customer

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BMW of West Chester is always reliable and efficient. The staff is courteous and explains what is going on with my car in words I can understand The staff is courteous and explains what is going on with my car in words I can understand More

by VVAKIL Verified Customer Verified Customer

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