Bill Cosenza
Bill Cosenza at BMW of West Chester
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Bill Cosenza

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
189 Reviews
4.9

189 Reviews

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190 Reviews of Bill Cosenza

November 21, 2024

Dealership Rating
Employee Rating

Very friendly staff - nice waiting area. Work was dine expertly and as expected. Will come again. More

by STEVENGOEBNER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

November 20, 2024

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I have been working with this dealership for over 25 years. Would not go anywhere else. Great sales / service. More

by Jkaspar
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately

Nov 20, 2024

BMW of West Chester responded

We are gladdened to hear we have provided great service and sales to you for the past 25 years! Thank you for continuing to choose BMW of West Chester!

November 16, 2024

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Always had a good experience here. That is probably why we bought three cars from here. Miss my original SA Rob Johan. He was the best of the best of the best. Nothing against anyone e More

by mzosiecki
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

Nov 18, 2024

BMW of West Chester responded

Rob was one of the best! We appreciate your kind words. We strive to continue the consistent service you have received in the past.

November 13, 2024

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Great flexibility. Thank for offering loaner. I came back late so hard to get n explanation on the bill as couple of services were pushed back. The only critique I More

by RAMINDERCHATHA
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Recommend Dealer
Yes

November 09, 2024

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My experience was wonderful because my service advisor was great and so were the mechanics that worked on my car More

by MEISENHARDT86
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Recommend Dealer
Yes
Nov 11, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the performance of your service advisor Bill C and our team here at BMW of West Chester!

November 01, 2024

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Excellent service, especially Bill Cosenza! Great communications throughout the process. Very thorough and knowledgeable! Thank you! More

by M.DAMICO
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Recommend Dealer
Yes
Nov 01, 2024

BMW of West Chester responded

We are gratified to hear you have been so pleased with the knowledgeable service experience delivered by Bill. Many thanks again from all of us here at BMW of West Chester!

October 21, 2024

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On Saturday October 19th my 2021 M340i was scheduled for a 10:40 am appointment. We removed the summer performance tires and replaced them with new winter tires. I supplied the tires and black balance weigh More

by hondatyper-00798
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Recommend Dealer
Yes
Oct 22, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the helpful and supportive service experience delivered by Bill and our team here at BMW of West Chester!

Oct 22, 2024

hondatyper-00798 responded

I drive 1 hour 30 mins passing two BMW dealerships around my area because of the respectful, polite, atmosphere you’re dealership provides . the hard work your staff provides doesn’t go unnoticed or unappreciated again I couldn’t be any happier with my new tires and the alignment that Bill recommended 100% made a difference.

October 21, 2024

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A great place to take your old bmw fir service, they are honest and skilled mechanics, even the service advisor was respectful and honest More

by YAREK
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Recommend Dealer
Yes
Oct 22, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the respectful performance of our service team here at BMW of West Chester!

October 04, 2024

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Employee Rating

Chris and his team go beyond to help out. They also do it right the first time! Thanks More

by Dschiltz5
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2024

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the performance of our service team here at BMW of West Chester!

October 02, 2024

Dealership Rating
Employee Rating

Service is always A-1! Bill Cosenza goes above & beyond! See you next time! Thanks More

by barmorepat
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 02, 2024

BMW of West Chester responded

We are gratified to hear you have continued to be so pleased with the the assistance delivered by Bill and our team here at BMW of West Chester!

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