Bertha Hernandez

Not sure if Bertha or dealer but beware they’ll add hidden add ons that’ll cost you because they can’t be taken off all they can give you is a simple “sorry” hidden add ons that’ll cost you because they can’t be taken off all they can give you is a simple “sorry” More

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The financial department is very sneaky . They jacked up my loan amount and said financial charges . They need to be honest and show everything in black and white before signing . They also j They jacked up my loan amount and said financial charges . They need to be honest and show everything in black and white before signing . They also jacked up the online price and said it’s dealers service fees . I ended up paying 3 K above the advertised price in the end . More

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Quick and easy negotiation from beginning to end. Highly recommend Town East Ford when it comes to buying a used or new vehicle. Highly recommend Town East Ford when it comes to buying a used or new vehicle. More

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Amazing buying experience from the very beginning to the very end! Hannah was AWESOME and helped match us with Bertha who was so helpful during the entire process. They both listened to what we were needing very end! Hannah was AWESOME and helped match us with Bertha who was so helpful during the entire process. They both listened to what we were needing and matched us with the right vehicle. It was late and they didn’t rush us or make us feel any pressure. Hannah and Bertha made this the best it could be for what we were doing! :) More

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Bertha is amazing! She was informative, great attitude and had such an amazing attitude! I will definitely purchase our next car from her as well! She was informative, great attitude and had such an amazing attitude! I will definitely purchase our next car from her as well! More

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I had such a wonderful experience working with Bertha Hernandez during my car purchase! From the very beginning, she was patient, attentive, and genuinely cared about making sure I felt comfortable and c Hernandez during my car purchase! From the very beginning, she was patient, attentive, and genuinely cared about making sure I felt comfortable and confident throughout the entire process. Bertha took the time to really listen to my needs, explain every step clearly, and never once made me feel pressured or rushed. Her kindness and professionalism made what could have been a stressful experience feel smooth and exciting. I truly appreciated how she went above and beyond to help me find the right car, answer my questions, and ensure I drove away happy. If you’re looking for someone who combines knowledge, patience, and a warm heart in the car-buying process, Bertha is the person to go to. I’m so grateful for her support and couldn’t be happier with my new car. Thank you, Bertha! 🚗💛 More

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Bertha Hernandez was a excellent and pleasure to do business with will definitely recommend East Town Ford had very knowledgeable of her sales had lots of suggestions will definitely recommend Bertha business with will definitely recommend East Town Ford had very knowledgeable of her sales had lots of suggestions will definitely recommend Bertha More

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Every area I worked with at Town East Ford was helpful and friendly. I appreciated their patience and interest in me as a customer. and friendly. I appreciated their patience and interest in me as a customer. More

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We appreciate town east ford I have purchased several vehicles and love the experience. Bertha was awesome!! vehicles and love the experience. Bertha was awesome!! More

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I had a fantastic experience working with Bertha during my recent car purchase. From the moment I walked in, she was welcoming, knowledgeable, and genuinely interested in helping me find the right vehicle— my recent car purchase. From the moment I walked in, she was welcoming, knowledgeable, and genuinely interested in helping me find the right vehicle—not just make a sale. Bertha was patient, answered all of my questions clearly, and never made me feel pressured. She went above and beyond to make sure I understood all my options and was comfortable throughout the entire process. Her honesty and professionalism really stood out, and she made what is often a stressful experience feel smooth and even enjoyable. More

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