Bernardo Solano
Bernardo Solano at Russ Darrow Kia of Wauwatosa

Bernardo Solano

Sales Consultant

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

4.8
35 Reviews

Over three years experience in sales and management. Originally from Los Angeles, California & come from a family of 5. Grew up in a Minivan but my favorite truck is 1982 C-10 Silverado!

4.8

35 Reviews

Write a Review

Dealership Experience

3 yrs

Industry Experience

3 yrs

Languages Spoken

English English

Spanish Spanish

35 Reviews of Bernardo Solano

January 04, 2026

Dealership Rating
Employee Rating

It was a good none stressful environment. I really enjoyed Alyssa, she was very nice, and knowledgeable. More

by RITACAUSY
Recommend Dealer
Yes

Other Employees Tagged: Bernardo Solano

Jan 05, 2026

Russ Darrow Kia of Wauwatosa responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

December 28, 2025

Dealership Rating
Employee Rating

Kenney and Bernie helped me out with the process even though my situation wasn't the best they stuck with it and they got it done. The Russ Darrow group is fantastic and they employ fantastic people. Tha More

by Omar A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenney Crump

Dec 28, 2025

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

December 23, 2025

Dealership Rating
Employee Rating

We were forced to pay for a $2,000 paint protection coating that we did not know about or want - it was not anywhere on the online price details. We were not given any proof or documentation that this More

by kmmarkowski
Recommend Dealer
No

Other Employees Tagged: Bernardo Solano

Dec 31, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Kiscellus matt.kiscellus@russdarrow.com

December 19, 2025

Dealership Rating
Employee Rating

Dustin was amazing to work with. Easily the best car buying experience I've ever had. More

by dustin.elmer
Recommend Dealer
Yes

Other Employees Tagged: Bernardo Solano

Dec 19, 2025

Russ Darrow Kia of Wauwatosa responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Matt Kiscellus matt.kiscellus@russdarrow.com

December 19, 2025

Dealership Rating
Employee Rating

Dustin was amazing to work with. Easily the best car buying experience I've ever had. More

by dustin.elmer
Recommend Dealer
Yes

Other Employees Tagged: Bernardo Solano

Dec 19, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Matt Kiscellus matt.kiscellus@russdarrow.com

December 06, 2025

Dealership Rating
Employee Rating

Easy, clear, and quick. Dustin was great. Was glad to be able to get through the process quickly More

by Wilfrem1
Recommend Dealer
Yes

Other Employees Tagged: Bernardo Solano

Dec 06, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Kiscellus matt.kiscellus@russdarrow.com

November 04, 2025

Dealership Rating
Employee Rating

First of all I want to say my buying experience was fantastic and I would definitely purchase again. My issue is my car horn has not worked in over 5 months and my truck also. I have contacted the serv More

by Onejesusnot3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 07, 2025

Russ Darrow Kia of Wauwatosa responded

Providing a positive experience is our top priority, so we're disappointed to hear that your service visits didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Kiscellus matt.kiscellus@russdarrow.com

August 16, 2025

Dealership Rating
Employee Rating

Customer service was a1. .they described the functions on the car in detail.they were very polite and encouraging they also had stories about the history of the owners who own More

by LUTHERNUNESS551
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sazare Cunningham, Dogan Gregory III

Aug 16, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

August 13, 2025

Dealership Rating
Employee Rating

The staff at this dealership are all incredibly amazing especially Bernardo this dealership is my most favorite More

by ANGELA7779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

August 10, 2025

Dealership Rating
Employee Rating

Bernardo was extremely helpful and willing to work with me on pricing. He was very flexible when plans changed and helped me get into my preferred car. However, financial department proved to be difficult More

by ALICIAMANDERSON16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Valencia Wallace

Aug 14, 2025

Russ Darrow Kia of Wauwatosa responded

We appreciate your business, Alicia. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Matt Kiscellus matt.kiscellus@russdarrow.com

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