Bernardo Solano
Bernardo Solano at Russ Darrow Kia of Wauwatosa

Bernardo Solano

Sales Consultant

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

4.7
9 Reviews

Over three years experience in sales and management. Originally from Los Angeles, California & come from a family of 5. Grew up in a Minivan but my favorite truck is 1982 C-10 Silverado!

4.7

9 Reviews

Write a Review

Dealership Experience

2 yrs

Industry Experience

2 yrs

Languages Spoken

English English

Spanish Spanish

9 Reviews of Bernardo Solano

January 18, 2025

Dealership Rating
Employee Rating

I felt like the listed the car low online and then tried to add over $1000 in dealers fees. They also seemed to do the old good cop bad cop with the sales manager. More

by JERRY.RAKOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 18, 2025

Russ Darrow Kia of Wauwatosa responded

Jerry, we didn't "try" to add $1000 in dealer fees. We only charge a $499 dealer doc fee just like almost every dealer in Wisconsin does. That is fully disclosed on our website before you even step foot in the store or talk to anyone. As far as sale price goes, I'm not sure why you would put 1 star for price transparency, as the price you paid was the online published price and you were NEVER presented an offer to purchase it for even 1 penny higher. It does not get any more transparent than that. As far as trade-in experience, I'm not sure why you would give 2 stars as your trade-in was not retail able, was leaking fuel out of the gas tank and will be auctioned off for parts and scrap. Giving $300 is very generous as most junkyards will only give $180-$220. Please modify your review to remove any and all inaccuracies. I do sincerely apologize for any differences in opinion and You are welcome to complain as much as you want if you are unhappy about your purchase experience, but that's all I ask is that you be transparent and accurate about your experience. Maliciously posting misinformation is very hurtful to our business as well as all the lives and families of all of our employees. Please do the right thing and edit or remove anything that is not the truth. Thanks.

October 19, 2024

Dealership Rating
Employee Rating

Jzaban, along with Bernie, we’re wonderful to work with. We were very undecided on which vehicle was the best for us. They spent a lot of time with us, offering us helpful information, giving us space when More

by stone.stephenr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jzaban Cvetan

Oct 19, 2024

Russ Darrow Kia of Wauwatosa responded

I'm glad our team at Russ Darrow Kia of Wauwatosa could assist you. It's great to know that they provided guidance and made your experience comfortable. If you have more questions, feel free to reach out anytime.

May 22, 2024

Dealership Rating
Employee Rating

Dino was awesome. Found my car for sale on Facebook Marketplace and gave me an extremely fair offer, exactly the price I wanted for my vehicle. It was extremely str More

by tim4bundy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lamont Games , Dino Black, Chad

February 20, 2024

Dealership Rating
Employee Rating

Amazing service by Rio and Brent! Thank you so much! Russ Darrow Kia Wauwatosa 😌 you rock! More

by mark.fossie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gaétano “Rio” Dacquisto , Dino Black, Stephen Perkins

February 01, 2024

Dealership Rating
Employee Rating

@ RUSS DARROW KIA OF WAUWATOSA WHEN YOU ARRIVE YOU KNOW YOU’RE WELCOMED WHEN YOU LEAVE YOU KNOW YOU’VE BEEN SERVED 🙏🏾🎯💯💙 More

by THE DON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gaétano “Rio” Dacquisto , Stephen Perkins

April 16, 2023

Dealership Rating
Employee Rating

Bernie is very sweet but didn’t listen to me AT ALL. Bernie & a team member tried to convince me into thinking that the weather package, gps, and XZion was ALREADY included with the car- it didn't mat More

by Cl007
Sales Price Transparency
Purchase Time
Recommend Dealer
No

April 04, 2023

Dealership Rating
Employee Rating

Establishment was clean and friendly. Staff was very helpful. Great first car buying experience for myself. Bernie was excellent. Steve was excellent and jaylen was excellent in the endin More

by Grim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaylen Smith , STEVEN A GARNER

March 06, 2023

Dealership Rating
Employee Rating

First time purchasing a brand new vehicle and I was super nervous, Fortunately I had the pleasure of working with Bernardo, Kumasi, Jaylen, and Steven. They were all extremely friendly, helpful, and concise. More

by Elialzate14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaylen Smith , Kumasi Allen, STEVEN A GARNER

February 16, 2023

Dealership Rating
Employee Rating

Excellent service, thanks to Maricel and Bernardo for the attention, they were very kind to me, I highly recommend them. Bernardo very friendly thank you very much. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Maricel Crantz

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