Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Benjamin Knudson
Benjamin Knudson at Mercedes-Benz of Des Moines
Refer Me

Benjamin Knudson

Service

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

Contact Me
4.9
62 Reviews
4.9

62 Reviews

Write a Review

62 Reviews of Benjamin Knudson

March 03, 2025

Dealership Rating
Employee Rating

Ben is great service manager & all was great! Service went very smoothly & no issues at all! More

by Mikejdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 03, 2025

Mercedes-Benz of Des Moines responded

Thank you, Mike, for your kind feedback of your experience with the team here at Mercedes-Benz of Des Moines! We appreciate your business, and Ben will be glad to know that all was great with your service. We hope to work with you again in the future!

March 01, 2025

Dealership Rating
Employee Rating

Mercedes was so good to deal with. They helped us with the problem we were having with our RV. They promptly found out what was wrong ordered part and fixed quickly. Very pleased wit More

by janeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 03, 2025

Mercedes-Benz of Des Moines responded

Janeet, we're happy to hear that our team at Mercedes-Benz of Des Moines could assist you with your RV issue so efficiently. Thank you for recommending us and sharing your positive experience! Please let us know if there is anything more we can do.

February 21, 2025

Dealership Rating
Employee Rating

Easy to work and very nice people. Service guy explained the warranty work and all went smoothly More

by Vanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Ryan Parmerlee, Brad Ashby

Report | Print
Feb 21, 2025

Mercedes-Benz of Des Moines responded

Thank you, Vanda, for sharing how our service team here at Mercedes-Benz of Des Moines was able to take care of your vehicle needs. We are glad that you were provided with easy and smooth service options. We hope to work with you again next time!

February 20, 2025

Dealership Rating
Employee Rating

Nathan and Cass, as Service Advisors, at Mercedes of Des Moines are well trained, professional and experienced. It’s rare to not be subjected to ‘the upsell’ at a Car Dealership. More

by Dr. Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Ryan Parmerlee, Brad Ashby, Anthony Gladney

Report | Print
Feb 21, 2025

Mercedes-Benz of Des Moines responded

We are happy to hear that Nathan and Cass were able to provide you with professional and experienced service here at Mercedes-Benz of Des Moines. Thank you for sharing and we look forward to working with you again next time!

February 04, 2025

Dealership Rating
Employee Rating

Very efficienttly run dealership. Got me in and out for my oil change. Will be back! More

by Esmir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 05, 2025

Mercedes-Benz of Des Moines responded

Thank you, Esmir, for sharing your great experience with the team here at Mercedes-Benz of Des Moines! We are pleased to know that your oil change was efficient and everything went smoothly. We appreciate your business and look forward to your next visit!

February 02, 2025

Dealership Rating
Employee Rating

My 2019 GLS 450 had an issue with air suspension system. I needed car to be repaired quickly because my son uses it to travel for his job. The service department jumped right on it and got it repaired quic More

by PFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Ryan Parmerlee, Brad Ashby

Report | Print
Feb 03, 2025

Mercedes-Benz of Des Moines responded

We are so glad to hear that our service department here at Mercedes-Benz of Des Moines was able to address the air suspension issue on your vehicle promptly. Thank you for your trust in our team and we are pleased to know that your son was able to get back on the road worry-free! Let us know if there is anything more we can help you with.

January 15, 2025

Dealership Rating
Employee Rating

The dealership has always taken good care of my car and keeps me in the loop. More

by Mary Halling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Ashby

Report | Print
Jan 16, 2025

Mercedes-Benz of Des Moines responded

Mary, it is amazing to hear how you have always been taken good care of and kept informed throughout your services with us. Thank you for taking the time to share your continued positive experiences here at Mercedes-Benz of Des Moines and for your trust in us. We look forward to seeing you again in the future!

December 01, 2024

Dealership Rating
Employee Rating

Wonderful service department, fast and friendly. As a new customer to this dealership, I can highly recommend them. More

by we4nails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

Report | Print
Dec 02, 2024

Mercedes-Benz of Des Moines responded

We're delighted to hear that your experience with the service department at Mercedes-Benz of Des Moines was fast and friendly! Thank you for recommending us, and we look forward to serving you again in the future.

October 13, 2024

Dealership Rating
Employee Rating

I was driving cross country and my "check brake pad wear" warning appeared on the dash of my Mercedes GL 350 BlueTec. I arrived at the dealer service center first thing in the morning at 7:30am. I was expec More

by considine.timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Ryan Parmerlee, Brad Ashby

Report | Print
Oct 14, 2024

Mercedes-Benz of Des Moines responded

We're delighted to hear that our team at Mercedes-Benz of Des Moines was able to get you back on the road so quickly! Thank you for sharing your experience, and safe travels ahead with your GL 350 BlueTec!

October 03, 2024

Dealership Rating
Employee Rating

Amazing work staff and service! Definitely recommend! Awesome environment as well. Go to Mercedes benz. More

by Paul20292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Ryan Parmerlee, Brad Ashby

Report | Print
Oct 06, 2024

Mercedes-Benz of Des Moines responded

Hi! Thank you for the glowing review! We're delighted to hear that our team at Mercedes-Benz of Des Moines provided an amazing experience. We appreciate your recommendation and look forward to seeing you again!

1
2
...
7

Dealership Inventory (227 Vehicles)

used 2020 Mercedes-Benz GLE 350 car, priced at $30,954
2020 Mercedes-Benz GLE 350
used
Black exterior
Automatic
All-wheel Drive
$30,954
View Details
new 2025 Mercedes-Benz GLE 450 car, priced at $78,995
2025 Mercedes-Benz GLE 450
new
Black exterior
Automatic
All-wheel Drive
$78,995
View Details
used 2020 Toyota Tundra car, priced at $37,969
2020 Toyota Tundra
used
Super White exterior
Automatic
Four-wheel Drive
$37,969
View Details
new 2025 Mercedes-Benz EQE 350 car, priced at $90,685
2025 Mercedes-Benz EQE 350
new
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
$90,685
View Details
new 2025 Mercedes-Benz C-Class car, priced at $56,115
2025 Mercedes-Benz C-Class
new
Selenite Grey Metallic exterior
Automatic
All-wheel Drive
$56,115
View Details
new 2025 Mercedes-Benz GLE 450 car, priced at $91,605
2025 Mercedes-Benz GLE 450
new
designo Moonlight White Metallic exterior
Automatic
All-wheel Drive
$91,605
View Details
View All Inventory