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Benjamin Knudson
Benjamin Knudson at Mercedes-Benz of Des Moines
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Benjamin Knudson

Service

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

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4.9
56 Reviews
4.9

56 Reviews

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56 Reviews of Benjamin Knudson

January 15, 2025

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Employee Rating

The dealership has always taken good care of my car and keeps me in the loop. More

by Mary Halling
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Recommend Dealer
Yes

Other Employees Tagged: Brad Ashby

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Jan 16, 2025

Mercedes-Benz of Des Moines responded

Mary, it is amazing to hear how you have always been taken good care of and kept informed throughout your services with us. Thank you for taking the time to share your continued positive experiences here at Mercedes-Benz of Des Moines and for your trust in us. We look forward to seeing you again in the future!

December 01, 2024

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Wonderful service department, fast and friendly. As a new customer to this dealership, I can highly recommend them. More

by we4nails
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

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Dec 02, 2024

Mercedes-Benz of Des Moines responded

We're delighted to hear that your experience with the service department at Mercedes-Benz of Des Moines was fast and friendly! Thank you for recommending us, and we look forward to serving you again in the future.

October 13, 2024

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I was driving cross country and my "check brake pad wear" warning appeared on the dash of my Mercedes GL 350 BlueTec. I arrived at the dealer service center first thing in the morning at 7:30am. I was expec More

by considine.timothy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Ryan Parmerlee, Brad Ashby

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Oct 14, 2024

Mercedes-Benz of Des Moines responded

We're delighted to hear that our team at Mercedes-Benz of Des Moines was able to get you back on the road so quickly! Thank you for sharing your experience, and safe travels ahead with your GL 350 BlueTec!

October 03, 2024

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Amazing work staff and service! Definitely recommend! Awesome environment as well. Go to Mercedes benz. More

by Paul20292
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Ryan Parmerlee, Brad Ashby

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Oct 06, 2024

Mercedes-Benz of Des Moines responded

Hi! Thank you for the glowing review! We're delighted to hear that our team at Mercedes-Benz of Des Moines provided an amazing experience. We appreciate your recommendation and look forward to seeing you again!

September 10, 2024

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Employee Rating

Mercedes Benz of Des Moines has performed great service during the seven years we have owned our Mercedes . More

by leoherrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Ryan Parmerlee, Brad Ashby, Anthony Gladney

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Sep 12, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that you've had consistently great service experiences over the years with us at Mercedes-Benz of Des Moines. Thanks for your loyalty and support. Come again soon!

August 28, 2024

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Great service always. Ben Knutson always takes care of all my service needs. I especially appreciate the excellent communication all the way along the service visit. More

by Bill
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Gladney, Brent Caswell

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Aug 30, 2024

Mercedes-Benz of Des Moines responded

Hi Bill! We're delighted to hear that Ben and the team at Mercedes-Benz of Des Moines provided excellent service and communication. Thanks for sharing your experience and come again soon!

August 27, 2024

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Excellent service professional, Ben has helped us each time we’ve needed something. Couldn’t be happier. More

by dmrl135
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Recommend Dealer
Yes
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Aug 28, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that Ben and the team at Mercedes-Benz of Des Moines provided excellent service. Thanks for sharing your positive experience and come again soon!

August 26, 2024

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Service seems to have improved from a couple of years ago. Service team much more attentive and provided follow ups. More

by omegafan73
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 26, 2024

Mercedes-Benz of Des Moines responded

Hello! We're glad to hear that our service team at Mercedes-Benz of Des Moines has made a positive impression with their attentiveness and follow-ups. Thank you for noticing the improvements and we look forward to seeing you again soon!

August 14, 2024

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Employee Rating

Quick service. In and out within the same day. Staff very friendly and professional. Glad I bought my vehicle from this dealership. More

by Collier.corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Ashby

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Aug 15, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for sharing your experience! We're delighted to hear that our team at Mercedes-Benz of Des Moines provided quick and professional service. Enjoy your new vehicle and come again soon!

July 27, 2024

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Employee Rating

Ben was friendly, efficient, and kept me informed of progress; mechanics 1st rate; friendly drivers too. More

by joseph.schneider
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 30, 2024

Mercedes-Benz of Des Moines responded

Joseph, thanks for highlighting Ben and our team at Mercedes-Benz of Des Moines! We're glad to hear you had a positive experience with us. Come again!

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