Ben Hewes

Happy with my truck however very unhappy with the way the deal was handled. No one would tell me the value of my trade in they only said they’d eat the majority of the value. However they didn’t eat anything deal was handled. No one would tell me the value of my trade in they only said they’d eat the majority of the value. However they didn’t eat anything whatsoever and tacked everything onto my new loan. Blatant lie. Like I said I’m happy with the truck but would NEVER ever recommend any friends or family to get a vehicle through here. More

by josiahsellers1 Verified Customer Verified Customer

Report | Print

Ben sp and Ramses xxi where great to work with made the process easy and explained everything' to me process easy and explained everything' to me More

Report | Print

Ben Hewes was our salesman and he was great. We were not pressured into buying and it made for a very pleasant experience. We were not pressured into buying and it made for a very pleasant experience. More

by RKTHOMPSON09 Verified Customer Verified Customer

Report | Print

Receive highly recommended experiences for your new car. I got the car I wanted, and they didn't pressure me to get into any other cars. I got the car I wanted, and they didn't pressure me to get into any other cars. More

by emeh.ebube18 Verified Customer Verified Customer

Report | Print

I had an exceptional customer service experience where every issue I had was addressed thoroughly and efficiently. The staff was attentive and responsive, making sure that all my needs were met promptly. every issue I had was addressed thoroughly and efficiently. The staff was attentive and responsive, making sure that all my needs were met promptly. They went above and beyond to ensure that I felt valued and satisfied throughout the entire process. Overall, it was a truly impressive interaction that left me feeling well taken care of. More

by emeh.ebube18 Verified Customer Verified Customer

Report | Print

We liked our salesman a lot. The whole process was very quick & easy. All staff members we interacted with were helpful & pleasant. The whole process was very quick & easy. All staff members we interacted with were helpful & pleasant. More

by STAUBE1226 Verified Customer Verified Customer

Report | Print

Great dealership with great personnel. Definitely will return for another vehicle in the future. Thanks Definitely will return for another vehicle in the future. Thanks More

by JUSTINKELLY8605 Verified Customer Verified Customer

Report | Print

Worst car buying experience of my life. Seems to be a real lack of ethics and concern for the buyer, with profits above all else. They agreed to sell me a truck, we agreed on price, trade i Seems to be a real lack of ethics and concern for the buyer, with profits above all else. They agreed to sell me a truck, we agreed on price, trade in, and down payment. Told me they needed to use “their bank” so they could “make some money on the back side” Then they kept me on the hook for hours saying “we are working on your deal” and “just waiting on final numbers from the bank”. I’m pretty sure they were waiting to make sure the other deal went through before they cut me lose. Finally called and said another buyer had made a deposit on the truck. Said it was a misunderstanding and another manager didn’t realize they had already sold the truck to me. The manager on the phone made excuses about home many salesman they have and said “this stuff happens sometimes”. Never offered to make it right. I saw the truck still listed on their site later the same day, but listed for $3,000 higher than it had been when I agreed to buy it. Seems real shady. I will never buy anything from a Patriot lot and I’d advise anyone else to avoid them as well. More

Report | Print

This purchase was a nightmare. There wasn't one part of this purchase that was "delightful". There wasn't one part of this purchase that was "delightful". More

by CA Verified Customer Verified Customer

Report | Print