Belinda Frost
Belinda Frost at Spitzer Kia Cleveland

Belinda Frost | Page 5

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.8
108 Reviews
4.8

108 Reviews

Write a Review

108 Reviews of Belinda Frost

April 10, 2025

Dealership Rating
Employee Rating

We had a great experience with our recent service appointment. My car needed several things done and our service advisor Rachel Lewis kept my husband informed. Rachel was pleasant and professional. More

by colemae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Spitzer Kia Cleveland responded

Thank you for your wonderful review! We are so glad that Rachel kept you and your husband well informed throughout your recent service visit. Your satisfaction means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 07, 2025

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Employee Rating

I recently picked up a nail in my sidewall. It had to be replaced. Belinda Frost was very friendly and professional, she kept me informed on the price of replacement and pickup time. Thanks, B More

by pgr
Recommend Dealer
Yes
Apr 08, 2025

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! We are glad that Belinda took exceptional care of you and kept you well informed throughout the process. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 05, 2025

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Employee Rating

The man was very professional and very knowledgeable about the van. Everything was done in a timely matter. More

by Jasmineg0728@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Spitzer Kia Cleveland responded

Jasmine, Thank you for your kind review! We are pleased to hear that our team provided you with quality and efficient service throughout your visit. We hope that you continue to choose us for all of your future automotive needs!

March 07, 2025

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Employee Rating

The staff were nice and attentive. The people that helped me were great and were able to get me in the car I wanted! More

by kaylintloper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2025

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! We are glad that our team was both kind and helpful. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle!

February 19, 2025

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Employee Rating

George Woods was the type of salesman I was looking for. My son was a first time car buyer and George made the process smooth even in sub zero weather. He was out there starting cars, scraping windows to More

by Kevin McLaughlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Spitzer Kia Cleveland responded

Kevin, Thank you for taking the time to write this amazing review. Congratulations on the purchase of your sons new vehicle, we are honored that we were able to make his time worth the drive to our dealership. George will also be overly excited to hear you were so pleased with his wonderful customer service. We look forward to the next time we service your needs.

February 11, 2025

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Employee Rating

Just had my 15,000 mile maintenance done. Belinda Frost was my service advisor. She did an excellent job - explained what was needed and what was not. Reviewed all the services performed wit More

by marian.ster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review! Providing thorough and efficient service is so important to us, and we are glad that Belinda's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 21, 2024

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Employee Rating

This dealer is great. My service advisers are quick to get you in and out as soon as possible. The service department and sales staff answer all of your question and wor More

by Richard Ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boutell, James Martin

Nov 21, 2024

Spitzer Kia Cleveland responded

Richard, We are grateful for you leaving us this exceptional review! We are pleased to know that our team got you in and out as soon as possible and answered all of your questions. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 19, 2024

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Employee Rating

I have always had a good experience when I visit Spitzer Kia West. Belinda Frost always goes above and beyond for us whenever we take our car in for service More

by Gkeipert18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Spitzer Kia Cleveland responded

We appreciate you for leaving Belinda this stellar review! We are delighted to know that she always goes above and beyond for you. If there is ever anything more that we may help you with please do not hesitate to let us know.

July 13, 2024

Dealership Rating
Employee Rating

Great overall experience. Belinda Frost is the consummate professional in handling customers throughout their visit. More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2024

Spitzer Kia Cleveland responded

It is our honor to know your experience working with Belinda was absolutely met with the utmost highest standards, Jake! We are grateful for your recommendation to others as that is our biggest compliment as a team. We wish you safety in your travels!

June 04, 2024

Dealership Rating
Employee Rating

Have had nothing but a great experience at this dealership. From leasing a brand new car to having my vehicle serviced. More

by blindmelon1341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Spitzer Kia Cleveland responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that you have had nothing but good experience's here. Please drive safely and do not hesitate to let us know how we may be of further service to you.

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