We had a great experience with our recent service
appointment. My car needed several things done and our service advisor Rachel Lewis kept my husband informed. Rachel was pleasant and professional.
appointment. My car needed several things done and our service advisor Rachel Lewis kept my husband informed. Rachel was pleasant and professional. We were very satisfied.
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by colemae
Service Price Transparency
Apr 11, 2025 -
Spitzer Kia Cleveland responded
Thank you for your wonderful review! We are so glad that Rachel kept you and your husband well informed throughout your recent service visit. Your satisfaction means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
I recently picked up a nail in my sidewall.
It had to be replaced. Belinda Frost was very friendly and professional, she kept me informed on the price of replacement and pickup time. Thanks, B
It had to be replaced. Belinda Frost was very friendly and professional, she kept me informed on the price of replacement and pickup time. Thanks, Belinda.
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by pgr
Apr 08, 2025 -
Spitzer Kia Cleveland responded
Thank you for sharing your positive experience with us! We are glad that Belinda took exceptional care of you and kept you well informed throughout the process. Please do not hesitate to give us a call if you ever have any further questions or concerns.
The man was very professional and very knowledgeable
about the van. Everything was done in a timely matter.
about the van. Everything was done in a timely matter.
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by Jasmineg0728@gmail.com
Service Price Transparency
Apr 08, 2025 -
Spitzer Kia Cleveland responded
Jasmine,
Thank you for your kind review! We are pleased to hear that our team provided you with quality and efficient service throughout your visit. We hope that you continue to choose us for all of your future automotive needs!
The staff were nice and attentive.
The people that helped me were great and were able to get me in the car I wanted!
The people that helped me were great and were able to get me in the car I wanted!
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by kaylintloper
Mar 10, 2025 -
Spitzer Kia Cleveland responded
Thank you for sharing your positive experience with us! We are glad that our team was both kind and helpful. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle!
George Woods was the type of salesman I was looking for.
My son was a first time car buyer and George made the process smooth even in sub zero weather. He was out there starting cars, scraping windows to
My son was a first time car buyer and George made the process smooth even in sub zero weather. He was out there starting cars, scraping windows to make sure my son could see the car. So awesome. George, you are my new go to! Thank you.
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by Kevin McLaughlin
Feb 21, 2025 -
Spitzer Kia Cleveland responded
Kevin,
Thank you for taking the time to write this amazing review. Congratulations on the purchase of your sons new vehicle, we are honored that we were able to make his time worth the drive to our dealership. George will also be overly excited to hear you were so pleased with his wonderful customer service. We look forward to the next time we service your needs.
Just had my 15,000 mile maintenance done.
Belinda Frost was my service advisor. She did an excellent job - explained what was needed and what was not. Reviewed all the services performed wit
Belinda Frost was my service advisor. She did an excellent job - explained what was needed and what was not. Reviewed all the services performed with me. She is knowledgeable and professional and will spend the time needed to make sure you are satisfied with the service.
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by marian.ster
Service Price Transparency
Feb 11, 2025 -
Spitzer Kia Cleveland responded
Thank you for taking the time to leave us this positive review! Providing thorough and efficient service is so important to us, and we are glad that Belinda's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
This dealer is great.
My service advisers are quick to get you in and out as soon as possible. The service department and sales staff answer all of your question and wor
My service advisers are quick to get you in and out as soon as possible. The service department and sales staff answer all of your question and work with you to achieve the best deals for you. My family and I have purchased four cars from them over the last three years and will not go to any other dealer.
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by Richard Ballard
Service Price Transparency
Other Employees Tagged:
Kim Boutell, James Martin
Nov 21, 2024 -
Spitzer Kia Cleveland responded
Richard,
We are grateful for you leaving us this exceptional review! We are pleased to know that our team got you in and out as soon as possible and answered all of your questions. Please drive safely and do not hesitate to let us know how we may be of further service to you.
I have always had a good experience when I visit Spitzer
Kia West. Belinda Frost always goes above and beyond for us whenever we take our car in for service
Kia West. Belinda Frost always goes above and beyond for us whenever we take our car in for service
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by Gkeipert18
Service Price Transparency
Nov 21, 2024 -
Spitzer Kia Cleveland responded
We appreciate you for leaving Belinda this stellar review! We are delighted to know that she always goes above and beyond for you. If there is ever anything more that we may help you with please do not hesitate to let us know.
Great overall experience.
Belinda Frost is the consummate professional in handling customers throughout their visit.
Belinda Frost is the consummate professional in handling customers throughout their visit.
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by Jake5585
Service Price Transparency
Jul 17, 2024 -
Spitzer Kia Cleveland responded
It is our honor to know your experience working with Belinda was absolutely met with the utmost highest standards, Jake! We are grateful for your recommendation to others as that is our biggest compliment as a team. We wish you safety in your travels!
Have had nothing but a great experience at this
dealership. From leasing a brand new car to having my vehicle serviced.
dealership. From leasing a brand new car to having my vehicle serviced.
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by blindmelon1341
Service Price Transparency
Jun 07, 2024 -
Spitzer Kia Cleveland responded
We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that you have had nothing but good experience's here. Please drive safely and do not hesitate to let us know how we may be of further service to you.