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Baha Yer
Baha Yer at Volkswagen of Downtown Chicago
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Baha Yer

Finance & Insurance Director

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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3.6
6 Reviews
3.6

6 Reviews

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6 Reviews of Baha Yer

September 06, 2024

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Employee Rating

Overall respectful interaction. However when you come to a dealership, you come for a good deal. Felt as if my budget was not respected! More

by eve
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Julian Perez, Danny Aguilera

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Sep 10, 2024

Volkswagen of Downtown Chicago responded

We're sorry that you didn't have a completely satisfying experience, Eve. Would you mind reaching out to Matt Kutyna or Michael Zafiriou at 312-628-4839? We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 03, 2024

Dealership Rating
Employee Rating

We had an incredible experience with Avery. She was warm, super personable, and incredibly helpful. Would definitely recommend her to anyone! More

by Antonia Jacobse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez, Avery Gathercole

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Sep 04, 2024

Volkswagen of Downtown Chicago responded

Antonia, thank you so much for choosing Volkswagen of Downtown Chicago! Please let us know if we can be of any more assistance.

August 29, 2024

Dealership Rating

Baha was extremely knowledgeable and helpful! He really took the time to explain financing options. Meeting with Baha was definitely the easiest part of purchasing my new vehicle! More

by bslohsl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 29, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Baha! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 28, 2024

Dealership Rating
Employee Rating

Avery was very helpful with finding a car that was right for me for a great price! More

by Kmags
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avery Gathercole

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Aug 29, 2024

Volkswagen of Downtown Chicago responded

Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Avery, and it was a pleasure having you at the dealership. We appreciate your review!

August 23, 2024

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Employee Rating

Connor was an excellent salesman. When we didn’t like certain terms he made sure to assure and reassure us that we were making the right choice. He went to his manager, Matt, to get u More

by Mariah Morris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kutyna, Connor White

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Aug 23, 2024

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us, Mariah. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 09, 2024

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Employee Rating

I leave this review because the sale price of my car was increased by nearly ten thousand dollars and was never told how that happened. More

by James.turney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Oomens, Kelia House, Rocco Cesario

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Aug 14, 2024

Volkswagen of Downtown Chicago responded

Thank you for providing this feedback, James, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to Matt Kutyna or Michael Zafiriou at 312-628-4839 so that we can speak directly, we'd love to address your concerns in detail.

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