Baha Yer
Baha Yer at Volkswagen of Downtown Chicago
Refer Me

Baha Yer

Finance & Insurance Director

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me
4.3
29 Reviews
4.3

29 Reviews

Write a Review

29 Reviews of Baha Yer

March 27, 2025

Dealership Rating
Employee Rating

It was late at night but Melissa was efficient and helpful throughout the whole process, helping my son and I be in and out with a new car! she was kind to both of us and I will definitely recommend h More

by lisa8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Melissa Salgado

Mar 27, 2025

Volkswagen of Downtown Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

March 26, 2025

Dealership Rating
Employee Rating

He’s been excellent he resolved my issue more than words. I came in with a bad day in regards to my old vehicle and old issues he swapped me out and went over and beyond to find me the best resolution! I app More

by aronswan900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahad Aamer

Mar 26, 2025

Volkswagen of Downtown Chicago responded

Thank you for your kind words! We're so glad we could turn your day around and find the best solution for you. We truly appreciate your trust and look forward to assisting you again in the future!

March 25, 2025

Dealership Rating
Employee Rating

If I could give Jimmy 100 stars, I would! From the moment I walked in, he greeted me like I was the most important person in the room (which, let’s be honest, I kind of am). Jimmy’s knowledge More

by Shields.cobina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Volkswagen of Downtown Chicago responded

Cobina, we are very happy to hear that Jimmy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 14, 2025

Dealership Rating
Employee Rating

Didn't have the car I wanted initially But the Team manged to get me a Good deal on a Vehicle that got my interest in person once I saw it. It was a 2022 Volkswagen Atlas cross sport Sel premium whi More

by shuanshelby31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Cesario, Melissa Salgado

Mar 14, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience! We're thrilled that our team was able to find a vehicle that fit your needs and interests. It's great to hear that you're excited about your new 2022 Volkswagen Atlas Cross Sport and the start of your relationship with the Volkswagen family. We look forward to assisting you in the future!

March 13, 2025

Dealership Rating
Employee Rating

Very good treatment and responsible. Good service. Satisfied with the car bought on the spot. More

by dianacarolina82124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to leave us a review. Congratulations on your new purchase. We look forward to serving you in the future.

March 04, 2025

Dealership Rating
Employee Rating

They tried to fix my car 5 times and my car is still not fixed More

by NALLAH10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 04, 2025

Volkswagen of Downtown Chicago responded

Ndea, we have done absolutely everything for you including towing your car here from Orland Park VW at no charge because they were too busy to work on your car. We have provided loaners free of charge and you even refused to put gas back in the car. We have dropped everything to do everything for you. Everything you have asked, we say yes. You are even having us work on getting you reimbursed a payment from VW Credit. We are doing EVERYTHING to help you out and that is all we ever have done. This is completely unfair

February 22, 2025

Dealership Rating
Employee Rating

Great team was very patient answered all my questions and were attentive through the whole process More

by katelyn-sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

February 21, 2025

Dealership Rating
Employee Rating

Came in to buy a specific car- Avery showed us the car, and we decided to purchase. We did the financing, took pictures of the car and husband was going to pick it up the next day due to me being unable t More

by Melsydungca
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Davis Luckett, Avery Gathercole

Feb 21, 2025

Volkswagen of Downtown Chicago responded

We sincerely apologize for the mix-up and the frustration it has caused. This is not the experience we want for our customers, and we understand how important it is to get this resolved quickly. Please reach out to us directly so we can make things right and ensure everything is properly sorted for you: mike.zafiriou@dtvwchicago.com

February 06, 2025

Dealership Rating
Employee Rating

Excellent service with personal touch. My car was cleaned and detailed on pick up. Great job.. More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We look forward to working with you again, Mario.

January 29, 2025

Dealership Rating
Employee Rating

Celia was very helpful and patient. She listened to me and made the car buying a process less stressful. I will recommend anyone I know in the market looking for vehicle to Celia. More

by nikenahannah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celia Mijangos

Jan 30, 2025

Volkswagen of Downtown Chicago responded

Hannah, Thank you so much for your excellent review! We are so glad that Celia had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

1

Dealership Inventory (293 Vehicles)

used 2022 Volvo XC40 car, priced at $32,000
2022 Volvo XC40
used
Denim Blue Metallic exterior
Automatic
All-wheel Drive
new 2025 Volkswagen ID.4 car, priced at $47,361
2025 Volkswagen ID.4
new
Blue exterior
Automatic
Rear-wheel Drive
new 2025 Volkswagen Taos car, priced at $26,305
2025 Volkswagen Taos
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
used 2021 Volkswagen Atlas Cross Sport car, priced at $26,750
2021 Volkswagen Atlas Cross Sport
used
Pure Gray exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Atlas Cross Sport car, priced at $43,457
2025 Volkswagen Atlas Cross Sport
new
Gray exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Taos car, priced at $26,061
2025 Volkswagen Taos
new
Platinum exterior
Automatic
All-wheel Drive