BJ Diloy
BJ Diloy at Countryside Nissan
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BJ Diloy

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

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4.7
211 Reviews
4.7

211 Reviews

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211 Reviews of BJ Diloy

March 05, 2025

Dealership Rating
Employee Rating

Friendly, professional and courteous workers in the service department. They are thorough in explaining things to customers. Service was done in reasonable time. More

by wlai0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

Mar 06, 2025

Countryside Nissan responded

Thank you, wlai0! We're pleased to know you had a 5 STAR worthy experience. We have been working hard to achieve good communication and timely performance!

March 04, 2025

Dealership Rating
Employee Rating

person who helped me both on phone when my car wouldn't start and in the service shop was excellent. I would highly recommend this location for any service needs and will return with any issues. More

by Lizvondrasek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista , Can't remember the name of the person who helped me but was in service department

Mar 05, 2025

Countryside Nissan responded

Thank you, Lizvondrasek! We appreciate that you took the time to share about your recent service visit!

February 27, 2025

Dealership Rating
Employee Rating

The staff at Countryside Nissan are exceptional. I have to wait for my car to be serviced, knowing that the staff always has my car done in little over an hour. I can then continue my day . I have More

by MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista , Garland

Feb 27, 2025

Countryside Nissan responded

THANK YOU, MARY! We love that you trust us with your vehicle's maintenance and care!

February 25, 2025

Dealership Rating
Employee Rating

This dealership has always been accommodating and pleasant when I visit for my vehicle to be serviced or just to say hello! More

by WOLF217326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Duda , All the employees

Feb 26, 2025

Countryside Nissan responded

Thank you, WOLF217326! We love your kind words.

February 25, 2025

Dealership Rating
Employee Rating

Bj and David always strive for excellence and goes the extra mile in explaining about my car. I am thankful for their patience and understanding! More

by Monalv4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David the Mechanic

Feb 26, 2025

Countryside Nissan responded

Thank you, Monalv4, for your continued support of our service team!

Feb 26, 2025

Countryside Nissan responded

Jimraff1, we are sorry that you are unhappy with the 3% service fee charged by the credit card company. Paying with cash or debit card avoids the pass-along fee. We do appreciate your business and we understand that inflation has impacted all businesses including ours. We do regularly price shop the local auto dealers and non dealer shops to ensure we are price competitive

February 17, 2025

Dealership Rating
Employee Rating

I called and left a message and nobody has contact me. You are using my information to the wrong person. That is fraud. you have to make sure that the person that goes into your dealer it is who she is More

by jaard4389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cinthya Bautista

Feb 20, 2025

Countryside Nissan responded

jaard4389, we are trying to contact you but your user name is not obviously listed in our records. Will you call Rafael Rivera our General Manager as soon as possible? (630) 200-5717 Our goal is to help remedy this issue if someone is using your information.

February 13, 2025

Dealership Rating
Employee Rating

Very nice people and polite very thorough with the work and helpful explained everything that need to be done to my vehicle More

by johranhen43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista

Feb 13, 2025

Countryside Nissan responded

Thank you, johranhen43! We're excited to know that everything went well with our recent service visit! We love your feedback and 5 STAR rating!

February 13, 2025

Dealership Rating
Employee Rating

I have been coming here for service since I bought my car, and I have never received service as fast as I did this last time. I'm so used to leaving my car there for hours because it usually takes foreve More

by miriampaz1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Countryside Nissan responded

WE LOVE IT! Thank you, miriampaz1991. We're very excited to know the things we have been working on are happening! Thank you also for your continued business.

February 11, 2025

Dealership Rating
Employee Rating

The service representatives are always welcoming and attentive to my car issues each time I come in for services. More

by VMOLINA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Countryside Nissan responded

Thank you, VMOLINA4! We appreciate your continued support of our service department!

February 06, 2025

Dealership Rating
Employee Rating

Exceptional service and focus on the customer. Exceptional! Very accommodation! Superior service. Thank you so much. More

by tcchasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic!

Feb 07, 2025

Countryside Nissan responded

tcchasey, THANK YOU! We truly appreciate your kind words about your experience.

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