BILL VICKERY
BILL VICKERY at Tom Wood Subaru
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BILL VICKERY

Sales

Tom Wood Subaru

3300 E 96th St
Indianapolis, IN 46240

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4.2
16 Reviews

Grew up in Carmel, K-12, Carmel State Champion in Swimming, Co-Captain of Purdue Swim team, Subaru Owner since 2005, 4 Subaru Family, 2 Great Dane/Cane Corso mix that love to go Bye-Bye in my Outback. Swimming, Sailing, Disc Golf all make me smile !

Dealership Experience

15 yrs, 11 mos

Industry Experience

32 yrs, 8 mos

Specialties & Trainings

Subaru Certified Agent

4.2

16 Reviews

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16 Reviews of BILL VICKERY

November 23, 2024

Dealership Rating
Employee Rating

Bill did an excellent job and was so professional and helpful. I really appreciate all the time he spent with me showing how to work different features in my new car. More

by Allison Henderson
Recommend Dealer
Yes
Nov 25, 2024

Tom Wood Subaru responded

Allison, we're delighted to hear that Bill provided such professional and helpful service at Tom Wood Subaru. Enjoy all the features of your new car!

November 17, 2024

Dealership Rating
Employee Rating

Bill was very knowledgeable and professional. He answered so many questions but wasn’t pushy. It has been great working with him! More

by Allison Henderson
Recommend Dealer
Yes
Nov 18, 2024

Tom Wood Subaru responded

Allison, we're delighted to hear that Bill provided such knowledgeable and professional service at Tom Wood Subaru. Thanks for sharing your experience with us!

November 15, 2024

Dealership Rating
Employee Rating

Bill is great very knowledgeable not pushy puts one at ease. Good experience all around Tom wood deserves the good reputation More

by 14bigcheese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Tom Wood Subaru responded

We're delighted to hear that Bill made your experience at Tom Wood Subaru a positive one! Our team takes pride in providing knowledgeable and pressure-free service. Thanks for the kind words and support!

October 15, 2024

Dealership Rating
Employee Rating

Excellent, very professional, educational,knowledgeable, grounded, state registered, driver care package, customer sympathetic, customer care technicians. More

by alrowley20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Williams, Bob Ferguson

Oct 16, 2024

Tom Wood Subaru responded

Thank you for highlighting the professionalism and expertise of our team at Tom Wood Subaru! We're delighted to know that our customer care technicians made a positive impression. We appreciate your feedback and look forward to serving you again in the future!

January 19, 2024

Dealership Rating
Employee Rating

Bill ran my credit ~12 times, though only told me he had done it once. When I tried to clear things up, he said they would simply disappear soon. They did not. Following this credit incident, I figured it More

by Fruite0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Tom Wood Subaru responded

I'm really sorry to learn about your car-buying experience. It's important to us that our customers feel valued and respected, so it's disappointing to know we fell short this time. I appreciate you bringing these concerns to light as they help us improve our service moving forward. I would like an opportunity to speak with you about your experience. Please reach out to me at your earliest convenience. Thank you, Bob Ferguson - Sales Manager - 317 705 7875

May 11, 2022

Dealership Rating
Employee Rating

Tom Wood Subaru is an outstanding dealership. I understand going all of the technology in the vehicles, our salesman did a great job, informing us about the technology, however, take the customer More

by Rdknturner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Tom Wood Subaru responded

Thank you for your review! We appreciate your trust in our team to take care of you, and we are grateful for your feedback about how we can improve. We'll review these comments with the team, and if we can do anything else for you, let us know. Thanks! Bob Ferguson - Sales Manager - 317 705 7875

May 11, 2022

Dealership Rating
Employee Rating

Buying a new car was a very pleasant experience. Bill Vickery was thorough, kind and patient while going over all the features. All questions were answered! He was amazing! More

by rkwilson21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Tom Wood Subaru responded

Congratulations on your new car! It makes our day to hear that Bill and the team gave you such an excellent purchase experience. Thank you for taking your business to Tom Wood Subaru!

December 14, 2021

Dealership Rating
Employee Rating

By far the best dealership I’ve ever visited - employees are happy and do a great job every time. More

by ddearmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2021

Tom Wood Subaru responded

Hearing Tom Wood Subaru is the best dealership you've visited truly brings a smile to our faces! Thank you for the incredible review - and safe travels till we see you next!

September 19, 2020

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Employee Rating

Working with Nick at Tom Wood Subaru was the best experience I’ve had at a car dealership. He listened first, was knowledgeable and able to answer all my questions and kept my financial limitations i More

by nosellih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: NICK WADE , Chad

Sep 21, 2020

Tom Wood Subaru responded

Thank you for the review! It was our pleasure to assist you here at Tom Wood Subaru, and we will certainly let Nick know that you appreciate his help. We hope to see you again sometime!

June 17, 2020

Dealership Rating
Employee Rating

Tom Wood Subaru is the best for service. Todd VonBlon is extremely knowledgeable regarding automotive technology. The staff at Tom Wood Subaru really works to keep the car at it's best. More

by Sockmonkey
Recommend Dealer
Yes

Other Employees Tagged: Scott Reckley, Jerry Williams

Jun 18, 2020

Tom Wood Subaru responded

Thank you for working with us at Tom Wood Subaru! Our team is dedicated to taking excellent care of customers, and their vehicles and it's great to hear that Todd always hits the mark. See you next time!

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