B.J. Falkowski
B.J. Falkowski at Motorworld Honda
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B.J. Falkowski

Service Advisor

Motorworld Honda

150 Motorworld Dr., Suite 4
Wilkes-Barre, PA 18702

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80 Reviews
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80 Reviews

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80 Reviews of B.J. Falkowski

December 03, 2024

Dealership Rating
Employee Rating

BJ is the absolute best! ! She treats you with kindness and professionalism, and explains things very well. More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Motorworld Honda responded

Hello Joyce, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care! We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2022

Dealership Rating
Employee Rating

Motorworld Honda service has been outstanding during my approx 17yrs of purchase history there...I feel they try to do the best for you and I usually have BJ as the person handling my visit . She does a gr More

by Rick J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 15, 2022

Motorworld Honda responded

Hello Rick, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2022

Dealership Rating
Employee Rating

BJ has always been extremely helpful and goes above to be professional and friendly not only to me but also my friends More

by Silverfox1224silverfox
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Melissa Mychayliw

Jun 25, 2022

Motorworld Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at MotorWorld Honda. We hope you continue to choose us for all your automotive needs! Take care!

March 11, 2022

Dealership Rating
Employee Rating

Recently took my CRV in for inspection and some additional services. It's convenient for me to drop the vehicle off the day before for the service and we did that. BJ is very helpful from making More

by nancybtl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 13, 2022

Motorworld Honda responded

Hi Nancybtl, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2022

Dealership Rating
Employee Rating

Had my oil changed and tires rotated. Did a excellent job. Got out in less than 90 minutes and it was no cost. Nice👌 More

by Johnstackonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Mudlock, Melissa Mychayliw , Katie Martin

Feb 24, 2022

Motorworld Honda responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 21, 2021

Dealership Rating
Employee Rating

B.J. Falkowski was a great advisor to deal with! It was a pleasure to deal with an absolute legend! More

by EPETCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Mychayliw

October 18, 2021

Dealership Rating
Employee Rating

We were very pleased at the service at Motorworld Honda They were able to repair the ignition & replace the airbag at a very fair price and get the work done before the time we were promised. B.J was w More

by ljgp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 19, 2021

Motorworld Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Honda. We hope to be of service to you again! Take care!

September 10, 2021

Dealership Rating
Employee Rating

Great service, friendly advisors. They even washed my car. BJ is the best!! Anytime I need service, they get me right in and car is ready as promised. Thank you!! More

by cloakroom5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Katie Martin

Sep 12, 2021

cloakroom5 responded

Great service, friendly advisors. They even washed my car. BJ, Kate, and Missy are the best!! Anytime I need service, they get me right in and car is ready as promised. Thank you!!

Sep 15, 2021

Motorworld Honda responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2021

Dealership Rating
Employee Rating

BJ has been our service rep for over 10 years as we have been loyal Honda customers. I had a minor recall on my 2017 crv, came in a day earlier than my appt, but BJ took me in no problem. She is a great a More

by jjmirenzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernice Brezinski

Feb 15, 2021

Motorworld Honda responded

Hi, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2021

Dealership Rating
Employee Rating

Melissa got me in at the last moment. She was knowledgeable, professional, friendly and listened to my concerns. Highly recommend Motorworld Honda Service!! Thank you! More

by TimC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Mudlock, Melissa Mychayliw , Katie Martin

Feb 13, 2021

Motorworld Honda responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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