Azza Felix

I don't usually give negative rating. I never have problems with the services the last few years at all, they are always on top of things and communicative. However, the last 2 recent vis I never have problems with the services the last few years at all, they are always on top of things and communicative. However, the last 2 recent visits, they were not communicative at all. The first time, I had my car in for oil change and they told me that my car was ready to be pick up 4 minutes before the closing time, so I was not able to make it on time. Fortunately, the show room staff are helpful and was able to help me get my car. The most recent visit, we tried to get our car for a diagnostic test to see what's going on with the horn. I specifically asked the staff how long they think it will take, they said that it should be ready by 1:50 in the afternoon but they will keep me updated by texts. I never got any updates on my car the whole afternoon and I was anticipating to get my car back that day, so we drove to the store hoping to get some answers. By that time, the service center was already closed, so we had to ask the showroom staff for help once again, and they were very helpful and got someone to give us a status update. Turns out they didn't have the right maintenance person qualified enough to check on my car even though they attempted to, which is ok, if they would have communicated that to me. I was very disappointed to the last service. They told me that they would be in touch to reschedule my horn fix, but I still haven't received any call to reschedule. I really hope they can improve on the communication part cause I really enjoyed the overall experience from this dealership. More

by Kiko Verified Customer Verified Customer

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Service Department is top notch! Pleasant to work with, always have my car ready when they say they will. Good all around value Pleasant to work with, always have my car ready when they say they will. Good all around value More

by Bduffy71 Verified Customer Verified Customer

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Awesome service they know how to treat their customers I was satisfied I was surprised I was shocked I was wowed it was awesome I love the service I love the fact that they approved me thank you Jesus for y was satisfied I was surprised I was shocked I was wowed it was awesome I love the service I love the fact that they approved me thank you Jesus for you all the best experience of my life More

by rosscassandra43 Verified Customer Verified Customer

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To be fair, it wasn't the service departments fault that it took two months to fix the car since they were waiting on the part from Hyundai. However trying to get a hold of someone in service to find out th it took two months to fix the car since they were waiting on the part from Hyundai. However trying to get a hold of someone in service to find out the status was about impossible without driving there as they would never answer the phone or return messages. More

by terk Verified Customer Verified Customer

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Why do I like this dealership? It has a pleasant atmosphere, everyone is friendly and happy to help with any questions. The process of selling and buying a car is quick, smooth, an It has a pleasant atmosphere, everyone is friendly and happy to help with any questions. The process of selling and buying a car is quick, smooth, and hassle-free. More

by Max Verified Customer Verified Customer

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I expressed concerns to the sales people who arranged my lease about significant shortfall of the vehicle’s mpg vs the manufacturer sticker (claim: 37; actual average: 28 after 1,200 miles). I really wante lease about significant shortfall of the vehicle’s mpg vs the manufacturer sticker (claim: 37; actual average: 28 after 1,200 miles). I really wanted to know (and still do) if Hyundai is intentionally misleading customers, or if there may be a problem with my specific vehicle The concerns have not been resolved in a timely or satisfactory manner. More

by WDP Verified Customer Verified Customer

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Service was great was perfect and that’s all I got to say everybody was great great great those beautiful everybody was great great great those beautiful More

by ROGER.FISHER2348 Verified Customer Verified Customer

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