Austin Rotella
Austin Rotella at Acura by Executive
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Austin Rotella

Sales Manager

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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4.8
69 Reviews
4.8

69 Reviews

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69 Reviews of Austin Rotella

November 04, 2024

Dealership Rating
Employee Rating

Thanks to Alexyss and Josue, I was able to drive off with the car that I wanted!! These people are wonderful, and will work diligently to get you approved. I was very pleased with the customer service that I More

by Lynesha
Recommend Dealer
Yes

Other Employees Tagged: Alexyss Roderick

Nov 04, 2024

Acura by Executive responded

Hi Lynesha: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 01, 2024

Dealership Rating
Employee Rating

Scheduled wheel bearing replacement, to wait while was done. Part not in stock on arrival. More

by Bfillmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 04, 2024

Acura by Executive responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 26, 2024

Dealership Rating
Employee Rating

A great enviroment to get your vehicle serviced in. Highly recommended to purchase at this dealer. More

by Jorge O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

Acura by Executive responded

Thank you for your very kind review, Jorge. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

October 24, 2024

Dealership Rating
Employee Rating

No pressure No stress . Other dealerships could learn a thing or two from these folks. More

by CPELLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexyss Roderick, Daniel Santamaria , Josue Rolon

Oct 24, 2024

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 01, 2024

Dealership Rating
Employee Rating

Great dealership Austin and Daniel smith made the car buying experience seamless would highly recommend coming to shop here More

by Osmarp926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Smith

Aug 02, 2024

Acura by Executive responded

Thank you so much for your wonderful review! We are thrilled that Daniel and Austin had the opportunity to provide you with great service. We thank you for choosing Acura by Executive!

July 20, 2024

Dealership Rating
Employee Rating

I could not be more pleased with the service, follow-up and professionalism of Alexyss at Acura by Executive. She went above and beyond with timely, effective and courteous responses before, and more impor More

by Michael.Valenti
Recommend Dealer
Yes

Other Employees Tagged: JoAnn Gradzik, Alexyss Roderick , Josue Rolon

Jul 22, 2024

Acura by Executive responded

Hi Michael: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2024

Dealership Rating
Employee Rating

I was extremely happy with the service they were very helpful with any questions that I had More

by jazzluvinj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2024

Acura by Executive responded

It's great to hear that Austin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

May 05, 2024

Dealership Rating
Employee Rating

It was not a very smooth transaction. Seems like I had to do a lot of extra work that could have need done by the dealership. More

by rbeirne
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexyss Roderick

May 06, 2024

Acura by Executive responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 22, 2024

Dealership Rating
Employee Rating

We had an excellent, informative and efficient experience! Keep up the great work! Love my acura More

by numar98
Recommend Dealer
Yes

Other Employees Tagged: Austin Rotella

Feb 23, 2024

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 17, 2024

Dealership Rating
Employee Rating

Great service. , Mike and the service staff went to extra mile it is always a pleasure to service car there More

by Frankdicos
Recommend Dealer
Yes

Other Employees Tagged: Paul Piliero, Michael Heath, Manny Lugo, John Nguyen , Nick Lavacca, Josue Rolon, CJ Smith, John Torre

Jan 18, 2024

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Frank, and it's great to hear about your excellent experience here at Acura by Executive.

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