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Michael Heath

Overview Reviews (569) Inventory (103)

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Michael Heath

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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4.9

569 Reviews

Overview Reviews (569) Inventory (103)

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English

4.9

569 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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569 Reviews of Michael Heath

September 11, 2026

Dealership Rating

Employee Rating

Great team, very responsive and always provide the information on issues and solutions concisely. Done information on issues and solutions concisely. Done More

by DanielE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath

Sep 11, 2026 -

Acura by Executive responded

Hearing that you found our team responsive and appreciated our concise explanations means a lot to our service department. Thank you for trusting us with the service on your Acura MDX, and we’re here whenever you need us.

September 11, 2026

Dealership Rating

Employee Rating

Great team, very responsive and always provide the information on issues and solutions concisely. Done information on issues and solutions concisely. Done More

by DanielE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath

Sep 11, 2026 -

Acura by Executive responded

Knowing that you found our service team responsive and to the point in explaining issues and solutions means a lot to us. We’re pleased we could provide clear information during the service on your Acura MDX.

September 07, 2026

Dealership Rating

Employee Rating

All necessary work was explained, and completed on time. Michael checked in regularly, and kept me updated on the progress. A very positive repair! Michael checked in regularly, and kept me updated on the progress. A very positive repair! More

by TONY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath

Sep 07, 2026 -

Acura by Executive responded

Knowing that the work on your MDX was explained clearly and completed on time is rewarding. Hearing that you found our explanations clear and appreciated Michael’s updates means a lot to our service team.

September 02, 2026

Dealership Rating

Employee Rating

Dealership was good however, I still hear the noise as if my car is gonna break on driver side. Not as bad but still there's my car is gonna break on driver side. Not as bad but still there's More

by Vinise78

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath

August 19, 2026

Dealership Rating

Employee Rating

You cannot ask anything better than customer service. It’s unbelievable. Mike did an amazing job. Thank you so much. It’s unbelievable. Mike did an amazing job. Thank you so much. More

by Minnocci72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Nguyen, Spencer Berty

Aug 19, 2026 -

Acura by Executive responded

Knowing that our customer service exceeded your expectations is rewarding for our service team. Your praise and five-star rating mean a great deal to us.

August 13, 2026

Dealership Rating

Employee Rating

i was very pleased that they replaced my recently purchased front tire at no charge. purchased front tire at no charge. More

by BSIMON8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Nguyen, Spencer Berty

Aug 13, 2026 -

Acura by Executive responded

Hearing that replacing your front tire at no charge pleased you means a lot to our service team. Thank you for trusting us with your Acura TLX.

August 06, 2026

Dealership Rating

Employee Rating

Always friendly and accommodating The dealership is always friendly and accommodating. The dealership is always friendly and accommodating. Seem very knowledgeable. always friendly and accommodating. The dealership is always friendly and accommodating. Seem very knowledgeable. More

by SUSANLMORANDI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath

Aug 06, 2026 -

Acura by Executive responded

Thank you for the five-star rating and for recognizing our service team’s friendly, accommodating approach and expertise. We’re glad to care for your Acura MDX.

July 27, 2026

Dealership Rating

Employee Rating

Mike explained the service very well. He listened to my request to fill the washer fluid also. He is very knowledgable and super nice. Thanks! He listened to my request to fill the washer fluid also. He is very knowledgable and super nice. Thanks! More

by SZAMUDIO0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath

Jul 27, 2026 -

Acura by Executive responded

We’re delighted Michael explained the service thoroughly and handled your washer fluid request for your Acura RDX. It’s wonderful his expertise and friendliness stood out. Thank you for sharing your feedback!

July 20, 2026

Dealership Rating

Employee Rating

Service department is great. Answers all my questions and got me out quickly Mike is the best Answers all my questions and got me out quickly Mike is the best More

by wdjpetrie

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath

Jul 20, 2026 -

Acura by Executive responded

We’re pleased our service team answered all your questions and got you back on the road quickly. Michael will be delighted to hear your praise. We look forward to serving your Acura again in the future.

July 15, 2026

Dealership Rating

Employee Rating

Good communication, good work. Clean and professional I would recommend them to others. Very Good experience,communication with the customer is good. The work is done well and in a Clean and professional I would recommend them to others. Very Good experience,communication with the customer is good. The work is done well and in a timely fashion . Clean and professional I would recommend them to others. More

by Lou

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Heath

Jul 15, 2026 -

Acura by Executive responded

Thank you for highlighting our clear communication and timely work on your Acura RDX. We’re glad the facility met your expectations for cleanliness and professionalism. Your recommendation means a lot to us.

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