Austin Meek | Page 31

Very slow service, I waited 1:15 hours only for tire rotations this does not take more than 30 minutes. rotations this does not take more than 30 minutes. More

by daetrodiaz72 Verified Customer Verified Customer

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Check in at service bay was a zoo. Cars lined up and only a few people working the desks. Customers were milling about trying to figure out if there was a line to receive people in t Cars lined up and only a few people working the desks. Customers were milling about trying to figure out if there was a line to receive people in the order they arrived. There was no such option - pick a desk and wait. Phone calls come before customers onsite so you end up waiting for a long phone call to end, only to be told to see someone else. Car was not cleaned before delivery and was promised it would be done when we returned it for aftermarket modification. They kept the car all day (promising to have it out by 3pm) when we called at 4pm, nobody could tell us the status. Finally called us at dinner time and said we could pick up the key at the reception desk. The key was eventually found but nobody seemed to know where it was parked. Once I found the car it was immediately obvious that it had not been cleaned. If this lack or organization is any indication of how the mechanics do their work, I would fear to have work done at this facility. More

by DASAFISH2 Verified Customer Verified Customer

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I had a great experience at Cobb County Toyota, the staff were very helpful in my decision to purchase a new car. were very helpful in my decision to purchase a new car. More

by ROBERSONJIM26 Verified Customer Verified Customer

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The service team got me in and out within a reasonable amount of time. The service technician was friendly and clearly explained what needed to be done on my car. amount of time. The service technician was friendly and clearly explained what needed to be done on my car. More

by LAND.CECIL Verified Customer Verified Customer

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Great experience. Would highly recommend to others for purchasing of a new or used car.. Would highly recommend to others for purchasing of a new or used car.. More

by JJAMES3434 Verified Customer Verified Customer

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Great place for service . Excellent fast service . Warm environment . Thank you for great service at this busy holiday season . Excellent fast service . Warm environment . Thank you for great service at this busy holiday season . More

by NATALYAKOTELNIKOVA Verified Customer Verified Customer

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Toyota service department is the best! I drove in and I was immediately approached by multiple agents asking if I needed help. Austin Meek is the service representative I’ve used and he I drove in and I was immediately approached by multiple agents asking if I needed help. Austin Meek is the service representative I’ve used and he is top notch! More

by tom.stone8888 Verified Customer Verified Customer

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The dealership was professional, friendly, and communicated well about the status of my car while it was in their care. communicated well about the status of my car while it was in their care. More

by sop1swanson Verified Customer Verified Customer

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Austin Meek has awesome customer service! he was great and fast. He helped us with getting a shuttle van to take us to the mall while we waited. he was great and fast. He helped us with getting a shuttle van to take us to the mall while we waited. More

by SILVIA BISHOP Verified Customer Verified Customer

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I went to get an oil change and i got in and out. Better than other dealers. The one in cumming took 3 hours. Better than other dealers. The one in cumming took 3 hours. More

by walker8655 Verified Customer Verified Customer

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