Austin Landers | Page 19

Austin Landers is the ultimate professional. Knowledgeable and great customer relations. Explains service needs clearly. Austin is the best service advisor! Knowledgeable and great customer relations. Explains service needs clearly. Austin is the best service advisor! More

by sbferstl Verified Customer Verified Customer

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Austin is always helpful, knowledgeable and professional. I have trust in his advice and do not feel like he tries to upsell me like other places do. I believe that he relays what the tech found and recommen I have trust in his advice and do not feel like he tries to upsell me like other places do. I believe that he relays what the tech found and recommends service based on need of the car. More

by gablesinoz Verified Customer Verified Customer

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I recently had my BMW serviced at Walser and I was extremely impressed with the service I received from Austin, my service manager (as always!). He was professional, communicative, and went above and extremely impressed with the service I received from Austin, my service manager (as always!). He was professional, communicative, and went above and beyond to ensure a smooth and positive experience. I highly recommend Austin and the service department at Walser! More

by TDEHNCKE Verified Customer Verified Customer

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Always a great experience at MINI of Wichita. Great people, great service and always happy when I leave Great people, great service and always happy when I leave More

by joyce.warshaw Verified Customer Verified Customer

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There was a miscommunication in scheduling, but Austin was able to work us in and get maintenance services done on the day we showed up. Everyone was friendly and professional. Thank you for upholding a h was able to work us in and get maintenance services done on the day we showed up. Everyone was friendly and professional. Thank you for upholding a high standard in customer service! More

by conniebeynon Verified Customer Verified Customer

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Needed tire plugged, they got me in the next morning! Great service and the price was pretty good. Great service and the price was pretty good. More

by kcjohnso40 Verified Customer Verified Customer

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Considerate and respectful of our time when scheduling appointment. On time for appointment. Informative & thorough when answering questions. Follow up initiated. appointment. On time for appointment. Informative & thorough when answering questions. Follow up initiated. More

by VWROSE Verified Customer Verified Customer

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Brian has helped me buy a couple vehicles over the years and everything is always so smooth and efficient. This time was no exception. Great work, Brian! and everything is always so smooth and efficient. This time was no exception. Great work, Brian! More

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Austin is dedicated to providing high quality customer service. In my recent visit, Austin and the entire staff of BMW of Wichita, made me feel valued and satisfied that they were committed to helping me service. In my recent visit, Austin and the entire staff of BMW of Wichita, made me feel valued and satisfied that they were committed to helping me in any way possible. I highly recommend BMW of Wichita. More

by LGZIMMERMAN Verified Customer Verified Customer

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I don't think the rating choices here are reasonable. I showed up for service and the bay was closed, door was locked with a note of "Gone for the day". Ended up having to driver over to the BMW side af I showed up for service and the bay was closed, door was locked with a note of "Gone for the day". Ended up having to driver over to the BMW side after searching an empty mini building for someone who could help. Austin was put in a weird situation and did a great job of helping us out. Austin was super helpful and it all worked out. Just don't understand why I was scheduled to a building that noone was work at. I really can't evaluate anything else on the experience with Mini since I never interacted with anyone there. More

by bkristenson Verified Customer Verified Customer

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