Austin Landers

overall good to very good. took awhile to figure out what caused the electrical problem and reboot the computers. i was not told what caused problem or if anyone knew what cau took awhile to figure out what caused the electrical problem and reboot the computers. i was not told what caused problem or if anyone knew what caused it! so far I've had no additional issues. the only thing was that the car was returned to me dirty. as some kind of test or whatever the windshield wipers were turned on and left the windshield streaked. More

by pbh Verified Customer Verified Customer

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Austin was great! Great communication and helpful. Having a loaner vehicle available to us was a great help! Great communication and helpful. Having a loaner vehicle available to us was a great help! More

by smillerskow Verified Customer Verified Customer

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Very easy and quick process, they even took me to work. Highly recommend!! If anyone is looking to have their car service, I would recommend them highly. Highly recommend!! If anyone is looking to have their car service, I would recommend them highly. More

by rickrock89 Verified Customer Verified Customer

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Christian is awesome. He is always professional and very knowledgeable Thank you Christian for all that you do for me. He is always professional and very knowledgeable Thank you Christian for all that you do for me. More

by gary_bickel Verified Customer Verified Customer

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Austin is efficient, professional and an excellent communicator. Highly recommend Austin and always look forward to working with him. communicator. Highly recommend Austin and always look forward to working with him. More

by msmichele99 Verified Customer Verified Customer

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The individuals I worked with in the service department were consummate professionals. In these days it is an absolute pleasure to do business with people that take their jobs seriously and with great pri were consummate professionals. In these days it is an absolute pleasure to do business with people that take their jobs seriously and with great pride. A refreshing experience. More

by joe.tripp Verified Customer Verified Customer

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Just had an oil change service, the service guy made me to go to the gas station and put $2.62 worth of gas that I spend. Very disappointed. Should be a luxury dealership. to go to the gas station and put $2.62 worth of gas that I spend. Very disappointed. Should be a luxury dealership. More

by mcbuff24 Verified Customer Verified Customer

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Christian is the consummate professional. I truly enjoy working with him and the entire staff at BMW Mini of Wichita. Thank you for many years of outstanding service! I truly enjoy working with him and the entire staff at BMW Mini of Wichita. Thank you for many years of outstanding service! More

by serle.mcneil Verified Customer Verified Customer

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Went for a schedule service by BMW. As always, I called and Austin Landers that has become a good friend with the years, was very helpful and informed me what the service would be done As always, I called and Austin Landers that has become a good friend with the years, was very helpful and informed me what the service would be done on my I4 M50. Everything was arranged like transportation and after offering a service loaner I told him that it was more than OK to just have someone drive me home and pick me up when service would be completed. The service that this department offer to its customer is amazing because of Austin and the rest of the team. Walser BMW is an impressing facility but without Austin it would be just another dealership. There are no doubts that Austin and all the service team are a important asset to the company. Thank you, guys, for your amazing customer care and keep it going !!! More

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Prompt courteous service. Video review from Tech was outstanding. Only negative was the car was not washed as has been done at other BMW dealers in other states. Video review from Tech was outstanding. Only negative was the car was not washed as has been done at other BMW dealers in other states. More

by chandlernoga Verified Customer Verified Customer

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