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Austin Czerwinski
Austin Czerwinski at Showcase Honda
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Austin Czerwinski

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
92 Reviews
4.8

92 Reviews

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92 Reviews of Austin Czerwinski

February 16, 2025

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Employee Rating

Quick informative and easy They honored their time estimates Comfortable lounge area with coffee and water More

by HARRYS246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron McDonald

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Feb 17, 2025

Showcase Honda responded

Thanks for the fantastic review, Harry! We're thrilled to hear you found our service quick and informative. We appreciate your kind words about our lounge area—coffee and comfort are key! Looking forward to welcoming you back soon!

February 09, 2025

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Employee Rating

Good communication when there was an issue with a repair issue - keeping in touch while I waited More

by SBAKER224
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Showcase Honda responded

Thanks for your fantastic review! We're glad to hear you appreciated our communication during your repair process. Keeping you informed is our priority, and we're thrilled we could meet your expectations. Your support means a lot to us!

February 09, 2025

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Very knowledgeable accommodating kudos to you Austin. Thank you and Honda for all your help More

by VGENTRY2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen, Jonathan Wilson , Andre Stokes

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Feb 10, 2025

Showcase Honda responded

Thank you! We're thrilled to hear about your positive experience with Austin and our team. Your kind words motivate us to keep providing the best service possible. We appreciate your support and look forward to assisting you again!

February 02, 2025

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Great customer service, attentive, and prompt completion of work. Honest and clear communication by service advisor More

by MCAIRO88
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Showcase Honda responded

Thanks! We’re thrilled to hear you had a positive experience with our team. We pride ourselves on great customer service and clear communication, and it’s fantastic to know that resonated with you. Looking forward to serving you again soon!

January 30, 2025

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Employee Rating

Clear communication about my vehicle needs. Received a message to confirm my approval of maintenance. Transparency is important ti build trust. The associate helping me made sure my vehicle was More

by MARIVEL380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Showcase Honda responded

Marivel, we’re thrilled to hear you had a great experience! Clear communication and transparency are key to building trust, and it's fantastic that our team met your expectations. Thank you for sharing your positive feedback! We look forward to assisting you again in the future.

January 30, 2025

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Employee Rating

Just threw me in a car and that was it; only cared about the sale More

by EDDARDEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard York, Sean Hoopes, Kevin Proo, James Birchman, Devin Suzuki, Francisco Ostos, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor

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Jan 31, 2025

Showcase Honda responded

Our goal is to make sure every customer feels heard and valued, and we understand that it’s important to feel well-guided throughout the entire process. We’d appreciate the opportunity to learn more about your experience and address your concerns. Please feel free to reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 so we can make things right.

January 29, 2025

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Employee Rating

Prompt and courteous service. Service Advisors are knowledgeable and are good listeners. Put the customer first. More

by MDAY16
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

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Jan 31, 2025

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that our Service Advisors provided you with prompt and courteous support. Your satisfaction is our top priority, and we appreciate your recognition of our team's dedication to putting customers first. We look forward to serving you again!

January 27, 2025

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Employee Rating

Showcase Honda employees are very nice. Any of them will engage you. They also take responsibility for anything not done right. Austin my service manager knows his craft, and I can coun More

by RONRAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez, Jerry Green

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Jan 29, 2025

Showcase Honda responded

Thanks! We're thrilled to hear about your positive experience with our team, especially with Austin. Our staff takes pride in providing excellent service and support. Your feedback is greatly appreciated and motivates us to keep delivering the best for our customers!

January 19, 2025

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Employee Rating

My service associate was the greatest and he is a definite asset to the car dealership More

by VINNYBILLISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, James Birchman, Cassie Allen, Devin Suzuki, Francisco Ostos, Sebastian Eshelman , Daniel McCourt, Noah Ventura

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Jan 20, 2025

Showcase Honda responded

Thanks for the fantastic feedback, Vinny! We're thrilled to hear about your positive experience with our service associate. We strive to provide top-notch service, and it’s great to know our team is making a difference! Your support means a lot to us.

January 19, 2025

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Employee Rating

Austin is the best! Always takes good care of my car.😊 super convenient booking online More

by MELISA-HARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Showcase Honda responded

Thank you, Melisa! We're thrilled to hear that Austin is providing you with great service and that you find our online booking so convenient. Your satisfaction means a lot to us!

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