Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Audrey Gradeless
Audrey Gradeless at City Automall Ford

Audrey Gradeless | Page 10

Ford Express Lane Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.8
117 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

3 yrs, 11 mos

Languages Spoken

English English

4.8

117 Reviews

Write a Review

117 Reviews of Audrey Gradeless

June 04, 2024

Dealership Rating
Employee Rating

City Ford- I like going there, I would recommend to other people. So very nice when I call and when I’m there. More

by cinnanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

Report | Print
Jun 07, 2024

City Automall Ford responded

We are so happy to read such a great review about City Chevrolet! We do hope we can be of assistance in the future. Take care!

May 27, 2024

Dealership Rating
Employee Rating

Always provides great service on my f-350. Very happy. I regularly go here for service. More

by mmttzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster , Robert Lonsbury

Report | Print
May 30, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 25, 2024

Dealership Rating
Employee Rating

Always a great experience working with sales or service. Never disappointed on either side as they treat me right and take care of me in every direction. More

by RonS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Zachary Ott , Robert Lonsbury

Report | Print
May 27, 2024

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2024

Dealership Rating
Employee Rating

Always receive great service at City Ford. I have found them to be honest, efficient, and helpful. More

by Zach S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster , Robert Lonsbury

Report | Print
May 17, 2024

City Automall Ford responded

Zach, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 10, 2024

Dealership Rating
Employee Rating

Great service most of the time except for last visit,,had to bring truck back to have tires turned around. More

by CHUCKIE196951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bowes, Dorene Trammel , Robert Lonsbury

Report | Print
May 12, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

May 07, 2024

Dealership Rating
Employee Rating

He could have written the problem was the turbo, but he knew that the warranty wouldn’t work when talking about leaky o rings. He set us up for failure. More

by jlizotte53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Derek Hively, Brian Bowes , Robert Lonsbury

Report | Print
May 10, 2024

City Automall Ford responded

We regret to hear that you are displeased with your recent experience with us. We want the opportunity to turn your experience around. Please reach out to us at (260) 244-5111 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 03, 2024

Dealership Rating
Employee Rating

Everyone involved was professional and presented various items that might need attention in the future. More

by dougbrown352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 06, 2024

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

March 31, 2024

Dealership Rating
Employee Rating

Great customer service! They were able to accommodate me with a loaner vehicle since mine was in the shop a few days. Definitely will be a returning customer. More

by lauralee44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

Report | Print
Apr 03, 2024

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 13, 2024

Dealership Rating
Employee Rating

The problem was fixed in a very timely manner. Still have a growel, but they could not hear it. More

by LYENDAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Report | Print
Feb 17, 2024

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (260) 244-5111 so we can assist you further.

November 01, 2023

Dealership Rating
Employee Rating

City Ford always has provided excellent service for me and my family. They treat our cars like they are their cars. Much appreciated!!!! More

by Gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Derek Hively, Brian Bowes , Robert Lonsbury, Christian Mulder, Nichole Rider

Report | Print
Nov 03, 2023

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

1
...
9
10
11
12

Dealership Inventory (268 Vehicles)

used 2023 Subaru Outback car, priced at $25,462
2023 Subaru Outback
used
Geyser Blue exterior
Automatic
All-wheel Drive
$25,462
View Details
used 2024 Ford Edge car, priced at $32,499
2024 Ford Edge
used
Iconic Silver Metallic exterior
Automatic
All-wheel Drive
$32,499
View Details
used 2006 GMC Sierra 1500 car, priced at $5,999
2006 GMC Sierra 1500
used
Onyx Black exterior
Automatic
Four-wheel Drive
$5,999
View Details
used 2025 Ford F-150 car, priced at $64,144
2025 Ford F-150
used
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive
$64,144
View Details
used 2022 Ford Escape car, priced at $20,434
2022 Ford Escape
used
Stone Blue Metallic exterior
Automatic
All-wheel Drive
$20,434
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $59,634
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
$59,634
View Details
View All Inventory