

Audrey Gradeless
Ford Express Lane Advisor
City Automall Ford
3040 E Business 30
Columbia City, IN 46725
Dealership Experience
3 yrs
Industry Experience
3 yrs
Languages Spoken
English
78 Reviews
Write a Review78 Reviews of Audrey Gradeless
May 24, 2025
Very friendly and seem to be very knowledgable and explained issue to me so I could understand it explained issue to me so I could understand it More
Other Employees Tagged: Dorene Trammel
May 13, 2025
Prompt courteous service. Answered all questions and very pleasant experience. Will definitely come back for future service. Answered all questions and very pleasant experience. Will definitely come back for future service. More
Other Employees Tagged: Robert Lonsbury
May 09, 2025
Had a great experience at City Auto Mall from the sales department to the service department spot on!! Will recommend to anyone and everyone! department to the service department spot on!! Will recommend to anyone and everyone! More
Other Employees Tagged: Robert Lonsbury, David Dau, Matthew Hein
May 09, 2025
It was very easy to set up an appointment for the oil change and have them pick up and deliver my car back to me. I have not seen the oil life reset on the FordPass app yet though. change and have them pick up and deliver my car back to me. I have not seen the oil life reset on the FordPass app yet though. More
May 06, 2025
Justin is always a pleasure to work with. He is very helpful and happy. Everything is always taken care of He is very helpful and happy. Everything is always taken care of More
Other Employees Tagged: Justin Harmon, Robert Lonsbury
May 03, 2025
Audrey was friendly, professional, and took the time to walk me through all the paperwork, which I really appreciated. The service was quick and efficient—everything was handled smoothly from start to fini walk me through all the paperwork, which I really appreciated. The service was quick and efficient—everything was handled smoothly from start to finish. Would definitely recommend! More
March 25, 2025
Easy in and easy out. Always enjoy the experience. Its nice to have a hometown auto dealership that actually feels like a hometown place. Always enjoy the experience. Its nice to have a hometown auto dealership that actually feels like a hometown place. More
Other Employees Tagged: Justin Harmon, Travis Nichols, Robert Lonsbury
March 23, 2025
Justin is always so helpful and wonderful to work with. I really like working with the service employees. I really like working with the service employees. More
Other Employees Tagged: Justin Harmon
March 18, 2025
10K oil change & inspection - Did an online schedule for service and was told approx. 1 hour to perform. They got the car right in' we waited in a comfortable waiting area and had our car back in the hour t service and was told approx. 1 hour to perform. They got the car right in' we waited in a comfortable waiting area and had our car back in the hour they promised. More