Audrey Gradeless
Audrey Gradeless at City Automall Ford
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Audrey Gradeless

Ford Express Lane Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.7
72 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

2 yrs, 11 mos

Languages Spoken

English English

4.7

72 Reviews

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72 Reviews of Audrey Gradeless

March 25, 2025

Dealership Rating
Employee Rating

Easy in and easy out. Always enjoy the experience. Its nice to have a hometown auto dealership that actually feels like a hometown place. More

by WITTE_DENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2025

Dealership Rating
Employee Rating

i was sastifed with the over all service that i had with city ford and audrey was very polite More

by SAMMRC2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2025

Dealership Rating
Employee Rating

Justin is always so helpful and wonderful to work with. I really like working with the service employees. More

by JANDALEBRIDGE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon

Mar 26, 2025

City Automall Ford responded

We're happy you found our staff to be so helpful during your experience here at City Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2025

Dealership Rating
Employee Rating

10K oil change & inspection - Did an online schedule for service and was told approx. 1 hour to perform. They got the car right in' we waited in a comfortable waiting area and had our car back in the hour t More

by tmplnewz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

March 11, 2025

Dealership Rating
Employee Rating

Repairs are always quiet, easy and done right. All of the staff are friendly and knowledgeable of what I need and expect. More

by jason.slucher1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 16, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 03, 2025

Dealership Rating
Employee Rating

I have had my vehicles in for many things, oil changes, service issues and even a motor change. The work is always completed on time and done correctly. Jordan and Rob have always taken care of my vehicle More

by ROXY2769527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury, Tyler Armbruster , Jordan

Mar 09, 2025

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2025

Dealership Rating
Employee Rating

Always have my service done at City Ford. Always a great experience. I’ll be back. More

by BCLARK1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster

Feb 27, 2025

City Automall Ford responded

Thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

February 19, 2025

Dealership Rating
Employee Rating

A wonderful experience and a new car! Travis and Cole made a fun day looking for a new car. More

by farthingkent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2025

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

Dealership Rating
Employee Rating

Was in and out quick and the work was spot on Awesome job to the staff More

by mb914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

February 18, 2025

Dealership Rating
Employee Rating

Easy to work with, will contact you if something other than what my vehicle was in for, needs to be fixed. Very efficient and got my car back to me in a timely manner! Pick-up and delivery works VERY WELL More

by JAMOZZONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Feb 21, 2025

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

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