Ashlynn Van Hees

Mall of Georgia Ford responded

Thank you for sharing your experience with us! We’re thrilled to hear that you’ve consistently found our service at Mall of GA Ford to be genuine, honest, and fast. Providing top-notch care for our customers and their vehicles is always our goal, and it’s wonderful to know that we’ve met your expectations. We’re also glad you enjoy the hot chocolate—it's a small touch, but we love hearing that it adds to your visits. Thank you for your continued trust in us, and we look forward to serving you again!

Mall of Georgia Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that Ashlynn provided professional, attentive service and helped you find the perfect 2025 Ford Explorer. It’s wonderful to know that she made your purchase experience enjoyable. We appreciate your feedback and are so happy that you're pleased with your new vehicle!

Mall of Georgia Ford responded

Thank you for your feedback! We're thrilled to hear that our team was helpful in assisting you with selecting your new truck and that the process went smoothly. We aim to make everything as efficient and easy as possible for our customers. If you have any further questions or need assistance, don’t hesitate to reach out. We appreciate your business and hope you enjoy your new truck!

Mall of Georgia Ford responded

Thank you for your feedback! We're glad to hear that you had a great experience overall and that Donnie was helpful. Please feel free to reach out to us directly if you'd like to discuss your experience further. Your satisfaction is very important to us, and we’ll work to ensure all aspects of your experience are improved moving forward.

Mall of Georgia Ford responded

Thank you for sharing your experience! We're glad to hear that our team was able to assist you and complete your service on time. We truly appreciate your feedback and look forward to serving you again in the future!

Mall of Georgia Ford responded

Thank you for sharing your experience with us. We sincerely apologize for the issues you've encountered with the alignment and recall completion on your F350, as well as the lack of follow-up. This is certainly not the level of service we strive to provide. We want to make sure your concerns are addressed promptly and thoroughly. Please reach out to our Fixed Operations Director, David Blood, at dblood@vtaig.com. He will personally assist you in resolving this matter and ensure everything is taken care of to your satisfaction. Thank you for bringing this to our attention, and we look forward to resolving the issue for you.

Mall of Georgia Ford responded

Thank you for the fantastic review! We're thrilled to hear that Ashlynn was able to assist you so effectively and provide great support after your purchase. We truly appreciate your kind words and are always here to help with any future questions you may have. We're grateful for the opportunity to serve you!

Mall of Georgia Ford responded

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to provide excellent customer service and appreciate your input on the importance of taking the time to connect with our guests. Please reach out to Dragos Teodor at dteodor@vtaig.com, and he will be happy to address your concerns and work towards improving your experience. We value your insights and hope to have the opportunity to serve you better in the future.

Mall of Georgia Ford responded

Thank you for your positive feedback! We're glad to hear that our staff was efficient and attentive to your needs. It’s wonderful that they were able to propose a deal that worked well for you. We appreciate your support and look forward to assisting you again in the future!