Ashlynn Van Hees
Ashlynn Van Hees at Mall of Georgia Ford

Ashlynn Van Hees | Page 13

Sales Advisor

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.6
153 Reviews
4.6

153 Reviews

Write a Review

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

Specialties & Trainings

Nissan

153 Reviews of Ashlynn Van Hees

December 04, 2023

Dealership Rating
Employee Rating

Great people, easy to deal with, smooth easy transaction. was able to get in and out quickly. great deal!! More

by ericerogers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 24, 2023

Dealership Rating
Employee Rating

All five of my vehicles are serviced at Mall of GA Ford. Three Fords a GMC and a VW all receive the same level of care from the service team at better prices than the OEM Dealers located nearby. More

by scharle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull , Sterling And Chris

November 16, 2023

Dealership Rating
Employee Rating

Service was without negatives. People were pleasant, helpful, competent and timely. My car, which I thought was OK when I brought it in, was running noticeably better after the ser More

by kentlecroysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2023

Dealership Rating
Employee Rating

I experienced outstanding customer service and attention to detail throughout my purchase experience. I would highly recommend this dealership to anyone looking to purchase a vehicle. More

by gould357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Andy Stanley

November 04, 2023

Dealership Rating
Employee Rating

The leasing process was bad. The lease buyout was bad. The junk fee to but the lease is bad. I would darken your steps ever again. More

by cademan424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 07, 2023

Mall of Georgia Ford responded

We're truly sorry to hear about your negative sales experience. Our aim is to provide a smooth and pleasant car-buying process for all our customers, and it's disappointing to learn that we fell short of your expectations. Your feedback is important to us, and we take it seriously. We will review the details of your experience with our sales team to identify areas for improvement. Our goal is to ensure that every customer receives the attention and assistance they deserve.

November 03, 2023

Dealership Rating
Employee Rating

Very timely and worked with my schedule. Id recommend anyone to go here for service More

by asjenkins514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words.

October 25, 2023

Dealership Rating
Employee Rating

Sterling made promises that he delivered on. We know there are no guarantees but he pulled through for us. More

by KFMATLANTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Mall of Georgia Ford responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

October 23, 2023

Dealership Rating
Employee Rating

Great customer service, reasonable pricing for service, all work done always in a timely manner. More

by alvinarnild43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Mall of Georgia Ford responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

October 19, 2023

Dealership Rating
Employee Rating

My wife and I have had a few issues with communication from the center in regards to lead times for service, along with complete lack of response to my last request for assistance with my truck’s warranty More

by hmiller1856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 20, 2023

Mall of Georgia Ford responded

Thank you for taking the time to leave a review of your recent experience with our dealership. I am sorry to hear that you did not receive adequate communication during your visit. At our dealership, we strive to provide clear and prompt communication with all of our customers, and it is concerning to hear that we fell short in your case. We take all customer feedback seriously, and we will be reviewing our communication processes to ensure that this does not happen again in the future.

Oct 21, 2023

hmiller1856 responded

POV Me: Against better judgment, I finally decide to respond to the SEVENTH request from Ford for a review for this service center despite how terrible our experience has been. FORD: *inserts canned response that shows their lack of care, further proving how inadequate this location is at servicing their customers*

October 14, 2023

Dealership Rating
Employee Rating

Very good experience, Ashlynn was great and very helpful My first time buying a car and I’m blessed it was with ashlynn More

by Caden pelham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2023

Mall of Georgia Ford responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

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