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Ashley Wirz
1,133 Reviews
ORIGINALLY FROM LUBBOCK TEXAS. LOVE THE AREA AND PEOPLE HERE. I ALSO HAVE A PASSION FOR PHOTOGRAPHY AND A PROFESSIONAL PUBLISHED PHOTOGRAPHER. LOVE SPORTS AND KIDS SPORTS. ACTIVE IN CHURCH.
Read moreDealership Experience
8 yrs
Industry Experience
51 yrs, 1 mo
Specialties & Trainings
COMPLETE VEHICLE TRAINING. COLLISION INDUSTRY.
1,133 Reviews
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1133 Reviews of Ashley Wirz
July 25, 2019
Don't know how or refuse to do easy programming Took radio in to have cd player programmed with vin. After an hour they came out saying the radio control was not communicating and they couldn't fix Took radio in to have cd player programmed with vin. After an hour they came out saying the radio control was not communicating and they couldn't fix it. Just a month earlier another dealer had done just that. This dealership wanted to sell me over $500 to replace what was working. When I confronted the tech he just replied chevy wouldn't let him do it. Funny when he had just told me it couldn't be done. Bottom line I don't trust them. Only thing positive was they didn't charge me for the time they spent on the unit. More
by Henry
Verified Customer
July 18, 2019
Repaired my a/c blowers in a timely manner Very pleased with the service department concerning my a/c blower repair in a timely manner. My recall on my windshield wiper moter was also replaced Very pleased with the service department concerning my a/c blower repair in a timely manner. My recall on my windshield wiper moter was also replaced. More
by billy-myers
Other Employees Tagged: Esther
July 18, 2019
Went for an oil change. People were friendly and helpful. Wait time was a little long considering I had an appointment. I would go back for future service when needed. People were friendly and helpful. Wait time was a little long considering I had an appointment. I would go back for future service when needed. More
by rl1981
July 15, 2019
Maintenance Got me in right away...didn't have to wait too long. All staff very courteous and helpful. Worked with me on getting best possible deal for what I ne Got me in right away...didn't have to wait too long. All staff very courteous and helpful. Worked with me on getting best possible deal for what I needed done. More
by specks357
July 11, 2019
Friendly people terrible service Paid $293.00 to get ignition fixed, still can't get key out!!will bring back again but this is my only vehicle so major pain to do. Paid $293.00 to get ignition fixed, still can't get key out!!will bring back again but this is my only vehicle so major pain to do. More
by peggy.growe
July 11, 2019
Replace windshield Made appointment, showed up 15 minutes early. Waited less than 5 min. Had the cat back In approx 1 hour. Was given clear instructions on care and was Made appointment, showed up 15 minutes early. Waited less than 5 min. Had the cat back In approx 1 hour. Was given clear instructions on care and was out in less than 1 1/2 hours. More
by Oldbird
July 08, 2019
Fast prompt service! Had a 4:00 appointment , took me right in and was out in no time- great job on a Friday afternoon! Staff friendly and courteous! Had a 4:00 appointment , took me right in and was out in no time- great job on a Friday afternoon! Staff friendly and courteous! More
by rican3
July 04, 2019
Problemcould avoided if car was properly inspected Sales person was nice and friendly. Had a great experience in the beginning. However i had to take my car back due to a right passenger wheel bearing Sales person was nice and friendly. Had a great experience in the beginning. However i had to take my car back due to a right passenger wheel bearing going out. I had informed two ppl that there was a loud noise. Was told it was the motor noise. That’s how V6 motor sounds. Also I don’t understand how Jesse the person who drove it for a daily driver didn’t inform anyone of the noise. No one knows how long it was going on. So living 2 and half hours away i have to take my car back to the dealership and get put in a rental which i had to put my credit card info down which I think was wrong bc they messed up. Also i found out when talking to Ashley in services no one drove the car other then Me on 7/2/19. So the oil was not changed was left at 78% when i left the dealership and no mechanic drove the car to be able to hear the noise before I left. Was told it passed inspection yet wasn’t even checked was only detailed. Was told I have to bring the rental back which I don’t agree with I think a person from the dealership should return my car. Only reason for the poor score was having to take my car back after being told it was the noise the motor makes due to being a V6 and nothing mechanical was wrong. So thankful for Ashley in services for helping and putting me and my family safety first and offering to reserve a rental. More
by m.kaiser89
Other Employees Tagged: Jeremy Steinmeyer
June 26, 2019
Service I brought my truck in for it's first service. They were very friendly and very quick. I would highly recommend using them and will definitely bring my I brought my truck in for it's first service. They were very friendly and very quick. I would highly recommend using them and will definitely bring my truck back there for its next service. More
by shannon.lafreniere
Other Employees Tagged: T.J. Thornton
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