Ashley Rose
Ashley Rose at Faricy Chrysler Jeep

Ashley Rose | Page 2

Service Advisor

Faricy Chrysler Jeep

4950 New Car Drive
Colorado Springs, CO 80923

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4.7
66 Reviews
4.7

66 Reviews

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66 Reviews of Ashley Rose

October 20, 2026

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After making an appointment for a basic oil change, I still was in the dealership for 2 hours. Also, 3% charge on credit cards? More

by ssbelluscio
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2026

Faricy Chrysler Jeep responded

Thank you for sharing your feedback. I apologize for the two-hour wait for a routine oil change, especially since you had scheduled an appointment. We understand that your time is valuable, and we should have done a better job managing your expectations and communicating any delays. Regarding the 3% credit card fee, we do have signage posted explaining the charge, but we recognize that it can still be frustrating, particularly if it wasn't clearly communicated before payment. We are continuing to work on making that information more transparent. We appreciate your business and your feedback. Both your time and your trust are important to us, and we'll use your comments to improve the experience at Faricy Chrysler Jeep. Mike Davis General Manager Faricy Chrysler Jeep

October 18, 2026

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I had scheduled an appointment for an oil change and misunderstood the date online and came in a week early. They still got me in, were very friend and professional and I didn’t have to wait very long. More

by KJewell
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Recommend Dealer
Yes
Oct 29, 2026

Faricy Chrysler Jeep responded

Thank you! Turning up a week early happens more than you'd think, and we'd much rather fit you in than send you home. Ashley will be glad to hear it went smoothly. We appreciate your business.

October 17, 2026

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The staff is super nice! I’ve been coming here for 5 years now and wouldn’t trust anyone else for buying or servicing my jeep. Thank you! More

by davisw27
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Recommend Dealer
Yes
Oct 29, 2026

Faricy Chrysler Jeep responded

Five years for both sales and service — thank you! That kind of trust is earned one visit at a time, and the whole team has a hand in it. We appreciate your loyalty.

October 16, 2026

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Super helpful. Car was under warranty but wasn’t working, needed a tow and they got us in for an evaluation and fix quickly. No charge because under warranty. As More

by elizabeth elkins
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Recommend Dealer
Yes

Other Employees Tagged: Branan Lake

Oct 29, 2026

Faricy Chrysler Jeep responded

Thank you, Elizabeth! A car arriving on a tow truck is a stressful day, so getting it evaluated and fixed quickly — and covered — is exactly what we wanted for you. Ashley and Branan will be glad to hear it. We appreciate your business.

October 15, 2026

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Overall good experience buying our latest Jeep. Nice and Friendly staff that are knowledgeable about the vehicles. More

by Jeepdude36
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danny Metts

Oct 16, 2026

Faricy Chrysler Jeep responded

Thanks for investing the time to post a review on your experience.

October 08, 2026

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Always great customer service at Faricy Chrysler Jeep. I always feel important and listened to by everyone there. I bought several vehicles from their dealership and I always use their service department. More

by COJANE
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Recommend Dealer
Yes
Oct 14, 2026

Faricy Chrysler Jeep responded

Thank you — feeling listened to is exactly what we want every customer to walk away with, and hearing it from someone who's bought several vehicles and keeps coming back for service means a great deal. Ashley and the whole team appreciate you. Thank you for your loyalty.

October 07, 2026

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I called for an oil change and was scheduled for the next day. It only took one hour for the oil change, tire rotation and a car wash. And everyone was friendly. More

by Jconnie
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Recommend Dealer
Yes

Other Employees Tagged: Oil change guy, did not get his name

Oct 14, 2026

Faricy Chrysler Jeep responded

Thank you! Next-day scheduling and an hour for an oil change, rotation and wash is exactly how it should go. Ashley will be glad to hear it. We appreciate your business.

October 07, 2026

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I was very satisfied with the oil change and filter service today. Everyone was very nice. More

by Lynn Cressy
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Recommend Dealer
Yes
Oct 14, 2026

Faricy Chrysler Jeep responded

Thank you, Lynn! Glad the oil and filter service went smoothly and that Ashley and the team looked after you. We appreciate your business and will see you next time.

October 03, 2026

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Faricy is the only place I bring my jeep in for service. The staff is great and the place is always clean. They always do a great job with my vehicle. They even provide a video walk through of the work they More

by mariovasquez87
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Recommend Dealer
Yes

Other Employees Tagged: Tom shuttle driver

Oct 14, 2026

Faricy Chrysler Jeep responded

Thank you, Mario! Being the only place you'll bring your Jeep is about the best thing you could say. Glad the inspection video lands well too — we'd rather show you than tell you. Ashley and the team appreciate it, and so do we.

September 30, 2026

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Faricy Chrysler Jeep continues to provide excellent service. The representatives are knowledgeable and return messages quickly. More

by LGood
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Recommend Dealer
Yes
Oct 14, 2026

Faricy Chrysler Jeep responded

Thank you! Returning messages quickly is a simple thing that too many places get wrong, so we're glad it stood out. Ashley and the team appreciate it. Thank you for your continued business.

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