Ashley Hornung
Ashley Hornung at Germain Lexus of Easton

Ashley Hornung | Page 7

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.7
104 Reviews
4.7

104 Reviews

Write a Review

Dealership Experience

1 yr, 7 mos

Industry Experience

11 yrs, 9 mos

Specialties & Trainings

Senior certified

104 Reviews of Ashley Hornung

September 23, 2025

Dealership Rating
Employee Rating

It was excellent, loaner was ready, appointment was short and Joshua was fantastic. He took the time to educate me with the items I did not know about my car. Corrected my car play that would not connect al More

by dianekrumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

Sep 24, 2025

Germain Lexus of Easton responded

Hi Diane, we are thrilled that Joshua was able to assist you so thoroughly and effectively here at Germain Lexus of Easton. Thank you for your feedback!

September 22, 2025

Dealership Rating
Employee Rating

Employees are nice and try to make your stay pleasant. The estimate given for the repair was the bill I received. More

by EWHILL
Workmanship
Service Time
Recommend Dealer
Yes
Sep 23, 2025

Germain Lexus of Easton responded

We are happy to read your five-star review of Germain Lexus of Easton! Thanks from our service team, and we hope to see you back!

September 21, 2025

Dealership Rating
Employee Rating

Ashley was excellent. She treated me with respect and enthusiasm. She provided me with the details of the maintenance work to be done by Lexus technicians. The work was co More

by MHZAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Kevin Daniels

Sep 23, 2025

Germain Lexus of Easton responded

Thank you for sharing your experience with Ashley and our team! We appreciate your confidence in Germain Lexus of Easton!

September 13, 2025

Dealership Rating
Employee Rating

I was beyond pleased with the service department. They were very helpful and accommodating to me. I came in to have an additional ignition key made. They were able to make it happen that day, even More

by francine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Germain Lexus of Easton responded

Francine, we're delighted to hear our service team was so helpful and accommodating. We look forward to assisting you in the future. Thank you from all of us at Germain Lexus of Easton!

Sep 13, 2025

francine responded

Thank you!

September 07, 2025

Dealership Rating
Employee Rating

The problem was delt very well. The staff was fantastic and kept me up to date thought the entire process. More

by jmclaren1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Spencer, Jorden Ford

Sep 09, 2025

Germain Lexus of Easton responded

We’re so happy to hear you enjoyed your experience with our team at Germain Lexus of Easton. We appreciate your business and hope to see you in the future.

September 06, 2025

Dealership Rating
Employee Rating

Such great customer service they make you feel part of the family. I love them at the Easton location. More

by MZCAMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

Sep 08, 2025

Germain Lexus of Easton responded

Thank you for your kind words! It's great to hear you feel like family at Germain Lexus of Easton. We look forward to seeing you again!

September 06, 2025

Dealership Rating
Employee Rating

Great experience, convenient location, appointment time was honored and work completed in a timely manner. Ashley was super friendly and responsive. More

by KMS13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Germain Lexus of Easton responded

Thank you for the awesome review! We are thrilled to hear that Ashley and the rest of the team delivered timely, friendly, and efficient service. We appreciate your business and hope to see you again at Germain Lexus of Easton!

August 31, 2025

Dealership Rating
Employee Rating

Actually the service rep at Jermaine Lexus is outstanding. She's efficient courteous and overall a pleasure to work with. She's also very knowledgeable. More

by tonyl77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Germain Lexus of Easton responded

We’re pleased to hear that our service representative made your experience smooth and pleasant. We’ll make sure to pass on your kind words! Thank you from the team at Germain Lexus of Easton, Tony!

August 28, 2025

Dealership Rating
Employee Rating

Very clean lobby and restroom. Poor leaking coffee machine with only 3 choices of hot drinks. More

by ddenson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Germain Lexus of Easton responded

Thank you for sharing your feedback about our facility and amenities. See you next time at Germain Lexus of Easton!

August 23, 2025

Dealership Rating
Employee Rating

Everything went as smoothly and efficiently as I could ever expect. Ashley was amazing to work with! More

by SHOLSWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Germain Lexus of Easton responded

Thank you for visiting Germain Lexus of Easton!

...
7
...

Dealership Inventory (219 Vehicles)

used 2024 Lexus NX 350 car, priced at $45,954
2024 Lexus NX 350
used
Eminent White Pearl exterior
Automatic
All-wheel Drive
new 2026 Lexus RX 350 car, priced at $69,001
2026 Lexus RX 350
new
Eminent White Pearl exterior
Unknown
All-wheel Drive
used 2023 Lexus RX 350 car, priced at $38,880
2023 Lexus RX 350
used
Eminent White Pearl exterior
Automatic
All-wheel Drive
used 2022 Lexus GX 460 car, priced at $53,621
2022 Lexus GX 460
used
Nebula Gray Pearl exterior
Automatic
Four-wheel Drive
used 2016 Lexus NX 200t car, priced at $23,487
2016 Lexus NX 200t
used
Matador Red Mica exterior
Automatic
All-wheel Drive
used 2020 BMW X7 car, priced at $38,195
2020 BMW X7
used
Arctic Gray Metallic exterior
Automatic
All-wheel Drive