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Ashley Bales
Ashley Bales at Gordie Boucher Ford Lincoln of West Bend
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Ashley Bales

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8
15 Reviews
4.8

15 Reviews

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15 Reviews of Ashley Bales

March 24, 2025

Dealership Rating
Employee Rating

Everything you would expect from a dealership "plus more"! Service writers will tell you everything you should know, and the video capture by Technician is a huge bonus. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse , Not certain of the technician involved, but kudos to the technician also

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Mar 25, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Todd, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

February 23, 2025

Dealership Rating
Employee Rating

Service was fast and completed in a thorogh manner. Will gladly return for additional service More

by rob91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Tyler Howey, Angie Heyse, Jacob Wilson

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Feb 23, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Rob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

February 03, 2025

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Employee Rating

The Service department was very efficient and helpful in answeing my questipns on future repair scheduling. More

by Areschro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse

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Feb 03, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

January 23, 2025

Dealership Rating
Employee Rating

Awesome Jacob was very helpful and courteous and pleasant. Thank you for the great service More

by duntwo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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Jan 24, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad Jacob was able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

January 11, 2025

Dealership Rating
Employee Rating

This dealership I go out of my way to get service. They have great customer service, refreshments and snacks while you wait and a very nice work area or relax area with TV, your choice. They will More

by huntfinancialplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Barb Sauer, Tyler Howey, Angie Heyse, Jacob Wilson, Roy Herbert

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Jan 12, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

December 25, 2024

Dealership Rating
Employee Rating

Friendly people every time I go or talk to one of the employees there in service or parts department. More

by MUSTANGLX5080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse

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Dec 29, 2024

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

December 07, 2024

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Employee Rating

They do great work but watch out for the additions they ask you to authorize. More

by SCOTT.ESCHENBACHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2024

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, Scott, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

November 19, 2024

Dealership Rating
Employee Rating

The team took care of my problem with the computer message that showed up on the F150 on the same day. Fit me in on the next days schedule to check the communicate. Also did Ford updates that were s More

by Jkohlwey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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Nov 20, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

November 07, 2024

Dealership Rating
Employee Rating

Always friendly and professional. I can arrive 15 - 20min early and work remotely in their customer waiting area with Free Wi-Fi. Complimentary coffee and snacks. Great experience. More

by JEFF.TRUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Barb Sauer, Tyler Howey, Angie Heyse, Jacob Wilson

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Nov 11, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Jeff, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

October 31, 2024

Dealership Rating
Employee Rating

Great customer service in the service dept both techs and customer service and drop off vehicle More

by DMETZGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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Nov 01, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear John, Ashley and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

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