Ashley Bales
Ashley Bales at Gordie Boucher Ford Lincoln of West Bend
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Ashley Bales

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8
11 Reviews
4.8

11 Reviews

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11 Reviews of Ashley Bales

January 11, 2025

Dealership Rating
Employee Rating

This dealership I go out of my way to get service. They have great customer service, refreshments and snacks while you wait and a very nice work area or relax area with TV, your choice. They will More

by huntfinancialplan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 12, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

December 25, 2024

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Friendly people every time I go or talk to one of the employees there in service or parts department. More

by MUSTANGLX5080
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse

Dec 29, 2024

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

December 07, 2024

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Employee Rating

They do great work but watch out for the additions they ask you to authorize. More

by SCOTT.ESCHENBACHER
Service Price Transparency
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Recommend Dealer
Yes
Dec 08, 2024

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, Scott, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

November 19, 2024

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Employee Rating

The team took care of my problem with the computer message that showed up on the F150 on the same day. Fit me in on the next days schedule to check the communicate. Also did Ford updates that were s More

by Jkohlwey
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Nov 20, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

November 07, 2024

Dealership Rating
Employee Rating

Always friendly and professional. I can arrive 15 - 20min early and work remotely in their customer waiting area with Free Wi-Fi. Complimentary coffee and snacks. Great experience. More

by JEFF.TRUNK
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Jeff, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

October 31, 2024

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Employee Rating

Great customer service in the service dept both techs and customer service and drop off vehicle More

by DMETZGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

Nov 01, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear John, Ashley and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

October 28, 2024

Dealership Rating
Employee Rating

everything was quick and efficient. The wait room was comfy and offered beverages and snacks. The work was done quickly and John explained it all clearly. the only negative was that More

by LAURI16
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

Oct 28, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

October 17, 2024

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Employee Rating

They have always been helpful and accommodating when I've needed it but some salesmen I'm leary of. More

by dth7173
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Oct 18, 2024

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

October 09, 2024

Dealership Rating
Employee Rating

I called the service department when my window cable snapped and I couldn't close the window. They told me to come in right away and have a look what the issue is. They called and told me that I would n More

by DPENKOSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse, Jacob Wilson

Oct 10, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear Angie, Ashley, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

August 13, 2024

Dealership Rating
Employee Rating

Fast service. Communicated well and updated me every step of the way. I was very satisfied. More

by Srrettig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

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