Arno Orsini | Page 57

Highly professional & informative sales process We were VERY pleased with our experience at M-B of Princeton! Arno Orsini was FANTASTIC, very knowledgeable, supportive and professional. No pressure, We were VERY pleased with our experience at M-B of Princeton! Arno Orsini was FANTASTIC, very knowledgeable, supportive and professional. No pressure, no hype, just thoughtful listening and problem solving. Also Robert Lisi gave us excellent orientation/training on the features of our new E-Class. We'll be back to M-B of Princeton. More

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Excellent Customer Service - Always We just leased another Mercedes from Arno Orsini. Arno is an honest, knowledgeable professional who is always a pleasure to deal with. Thank you Arn We just leased another Mercedes from Arno Orsini. Arno is an honest, knowledgeable professional who is always a pleasure to deal with. Thank you Arno! More

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Great experience once again! I had the pleasure of working once again with Arno for my new car -- my 6th! He is the consummate professional; always has my back and 100% trustwort I had the pleasure of working once again with Arno for my new car -- my 6th! He is the consummate professional; always has my back and 100% trustworthy. He is truly the best salesperson in any field for anything I have ever encountered. When I took delivery of my new car, the Robert was fantastic in explaining all of the features and helping me get everything set up! Very knowledgeable and always available to answer any questions I had. It was a pleasure to work with them and I would highly recommend this dealership and these professionals! More

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Great Initial Introduction to New E450 Cabriolet Robert Lisi did a great job of walking two not terribly tech savvy people through the multitude of features in our new 'Benz. He was knowledgeable, v Robert Lisi did a great job of walking two not terribly tech savvy people through the multitude of features in our new 'Benz. He was knowledgeable, very polite, easy going and was a great communicator. Following our initial orientation, Robert made we sure knew he was available at any time to answer any questions. Two hours after delivery we indeed had a question and he gave us the correct answer immediately. Highly rec commended. More

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My first Mercedes I just trade in my Cadillac for a 2019 Mercedes GLE 400 Arno was excellent with his attention and effort in giving me the best deal possible and the I just trade in my Cadillac for a 2019 Mercedes GLE 400 Arno was excellent with his attention and effort in giving me the best deal possible and the explanation provided by Robert on the delivery were very clear and was able to drive away on my new car enjoying all its features. More

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AMAZING EXPERIENCE working with this dealership! I cannot begin to say enough about Mercedes-Benz of Princeton, and specifically Paul Karkenny the service manager. Not only is he knowledgable and pr I cannot begin to say enough about Mercedes-Benz of Princeton, and specifically Paul Karkenny the service manager. Not only is he knowledgable and professional, he is supportive, patient and treats his customers like family. He returns calls immediately and goes out of his way to assure that his customers are cared for and feel understood. He is a 100 out of 100! And...my sales representative, Aron Orisin is the finest sales representative I have ever had the honor to work with. He is incredibly knowledgable, intelligent, gracious and responsive! He is one of the most professional "professionals" I have ever worked with. I cannot recommend him highly enough. Thank you Mercedes-Benz of Princeton for having such amazing individuals! Lisa Burditt More

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Arno is my automotive happiness consultant I've bought at least 5 cars from Arno over the years and the only reason I would buy one from someone else is if he couldn't offer what I needed at th I've bought at least 5 cars from Arno over the years and the only reason I would buy one from someone else is if he couldn't offer what I needed at the time. He is incredibly knowledgeable and, because he listens and knows my likes and dislikes, is able to help me select the car that will make me happy. I trust him implicitly and he has gone out of his way on many occasions to enhance my experience. He would be at the top of whatever profession he chose, but I'm glad he is at MB of Princeton. More

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Very pleasant experience Great dealership. Arno was very helpful in providing information on available vehicles. Once we settled on the car, the whole buying experience was pl Great dealership. Arno was very helpful in providing information on available vehicles. Once we settled on the car, the whole buying experience was pleasant, easy and quick. After the car was purchased, the tech, Theo, clearly explained all of the cars features/functions. Will buy here again. More

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WONDERFUL!!! One word to describe our experience at Mercedes-Benz of Princeton - WONDERFUL! I have always dreaded car shopping and have never looked forward to do One word to describe our experience at Mercedes-Benz of Princeton - WONDERFUL! I have always dreaded car shopping and have never looked forward to doing business with car dealerships. Mercedes-Benz of Princeton has totally changed my mind! My husband and I worked with Kevin Keener, our sales representative. We liked him from the day we first met and felt encouraged to return. Kevin is pleasant, knowledgeable, helpful and genuine. His friendly nature makes him easy to talk to and it’s clear to see he takes his job seriously - always working to please his customers. His follow-up phone calls were welcomed by us because they were thoughtful and informative. He took care of all the details! We never experienced any pressure - Kevin was always respectful and kind. Kevin Keener is the top reason we offer our highest recommendation! We visited Mercedes-Benz of Princeton a few times during our purchase process and had the pleasure of interacting with a few more members of the Mercedes-Benz of Princeton team. Arno, Ruben and Adam could not have been nicer nor more professional. They offered their assistance and helped make our experience even more pleasurable. Kevin and the rest of the team made our experience the way it should be - enjoyable! I no longer dread car shopping because I know I can look forward to returning to Mercedes-Benz of Princeton. And if we are lucky - Kevin Keener will be there to help us again! More

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Finally, The Car Buying Experience That I Have Been Seeking! I believe that one's car-buying experience is shaped largely by the relationship established with the dealership sales representative. This interactio I believe that one's car-buying experience is shaped largely by the relationship established with the dealership sales representative. This interaction every bit as important as the dealership amenities or the vehicle itself. This was clearly the case in working with Arno Orsini at Mercedes-Benz of Princeton. Arno went above and beyond in his demonstrated levels of customer service, integrity, product knowledge and follow-through. He ensured a terrific car-buying experience; I can't recommend him highly enough nor would I hesitate in working with him for my next vehicle purchase. If you are in the market for a vehicle, do yourself a favor and meet with Arno...you won't regret it! More

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