Dealer Reviews
Cars for Sale
Dealer Log In
Antonio Holmes
Antonio Holmes | Page 10
Service Advisor
Norm Reeves Toyota Dallas
9525 E R L Thornton Fwy
Dallas, TX 75228
139 Reviews
139 Reviews
Write a Review
139 Reviews of Antonio Holmes
Verified Customer
June 15, 2025
What's the point of an appointment if you're going to be put in line behind the drive-ins? Took 4 hours to "diagnose" and perform a recall on my battery tray. Then, it was suggested I needed to fix somethin put in line behind the drive-ins? Took 4 hours to "diagnose" and perform a recall on my battery tray. Then, it was suggested I needed to fix something about the throttle that wasn't broken "just in case" because I replaced the battery. Auto repair is as big a scam as medical. More
by jnuss2000
June 15, 2025
The service was done in a timely manner. The service representative was polite and professional. He was concerned for my time. My only complaint was that a part would be ordered and I wou The service representative was polite and professional. He was concerned for my time. My only complaint was that a part would be ordered and I would be notified when it came in. I have had no notification and so much time has passed I forgot about it. Now I am out of town for a few weeks and am worried that the problem has not been rectified. More
by bcgragg
June 09, 2025
The services department is quick and thorough. John Pena is an excellent service coordinator and I enjoy working with him. John Pena is an excellent service coordinator and I enjoy working with him. More
by Mark
Other Employees Tagged: Shelly Jackowski, John Pena, Edwin Aguilar
June 04, 2025
I choose Norm Reeves for my Toyota maintenance because I have found Shelly and Antonio to be honest, fair and considerate of my budget. have found Shelly and Antonio to be honest, fair and considerate of my budget. More
by janlwaffer
Other Employees Tagged: Shelly Jackowski, Alex Marin, Harveen Toor
June 02, 2025
I have had a good experience with the service department. The team there is knowledgeable and trustworthy. I have never had to wait more than a hour when dropping my car off and waiting for the service. The team there is knowledgeable and trustworthy. I have never had to wait more than a hour when dropping my car off and waiting for the service. More
by steveeloy_ortega
Other Employees Tagged: Shelly Jackowski, John Pena, Harveen Toor
May 28, 2025
I did alignment there for 2009 Nissan Sentra. 1st I was upset, since the alignment on the Rear was not done, but then realized that it can"t be done on that car due to its engineering design. The 1st I was upset, since the alignment on the Rear was not done, but then realized that it can"t be done on that car due to its engineering design. The assigned mechanic did his best on the front end, it was a lot of work, since the car was fixed after heavy hit. He came out twice to address my concerns and questions. There were some minor issues, like released Schrader Valve, reset torque on those valves to the wrong value, one sliding wheel weight due to balancing. The balancing itself was done very well as well as alignment (@ giving circumstances and the fact that they gave me a colored printed copy). Taking into account how much I've learned during that service and easiness to fix small issues (I'm a DIY mechanic) I decided to rank that service very positively. More
by Olena Erhardt
Other Employees Tagged: Shelly Jackowski , Justin Auchter, Carlos Lopez
Dealership Inventory (196 Vehicles)
