Anthony Young

Grotes needs to follow through on their customer service. Final detail and touch up was not completed prior to pickup per contract stated. They had two days to get the work done. Was told to come back anothe Final detail and touch up was not completed prior to pickup per contract stated. They had two days to get the work done. Was told to come back another day when service was in to have them detail it. We live a hour away, it would had cost us more for gas and wages to get it back there. Also, still waiting on registration paperwork to be sent to us. Was called twice prior to sale but after sale there’s been no personal contact from the dealership. More

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They was awesome they do there best to get you a good deal. Thank you so much. deal. Thank you so much. More

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Overall, I felt good about the experience with Vanessa & Johnathan. However, I didnt trust Anthiny once he threw the $3000 warranty on the price list with no prior notification. Nor did he explain what the Johnathan. However, I didnt trust Anthiny once he threw the $3000 warranty on the price list with no prior notification. Nor did he explain what the warranty covered. He admitted later, when questioned, we didn't have to take the Grote warranty, but it bothered us so much, we almost didn't buy the car. Thankfully, the bank manager who processed our loan explained the warranty her bank could offer us instead, so we purchased through her. This small act from Anthony felt very shady and could have lost Grote the sale. Because of this, I don't know if we'll purchase from Grote in the future. More

by mousymartian Verified Customer Verified Customer

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Grote Mitsubishi team was great to work with, took great care of me Highly recommended !! care of me Highly recommended !! More

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Justin was great help when trying to find a new set of wheels. He found me a car that suited my needs and approached the entire process with the perfect balance of professionalism and friendliness. wheels. He found me a car that suited my needs and approached the entire process with the perfect balance of professionalism and friendliness. More

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I went in not expecting to be approved. Shout out to #Nessawillblessya. 5 stars from me Shout out to #Nessawillblessya. 5 stars from me More

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Great place and awesome people they work with you to find the best deal possible. the best deal possible. More

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Justin is incredibly knowledgeable with the entire car buying process! If there is a way, he will make it happen. I am so grateful for Grote, Justin and really the entire staff, because of them my family buying process! If there is a way, he will make it happen. I am so grateful for Grote, Justin and really the entire staff, because of them my family will now ride around in style instead of embarrassment! I also have peace of mind since all of their vehicles come with a lifetime engine warranty! (Which is the main reason I chose them in the first place) More

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Justin was easy to work with and made the whole process of buying a car easy! of buying a car easy! More

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Very professional and kept it 💯. Big thank you out to Matthew and Anthony for getting me into a reliable vehicle Big thank you out to Matthew and Anthony for getting me into a reliable vehicle More

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