Anthony Tamarit

Horrible experience. I took for the 4th time my 2024 Ram 1500 because of a vibration in the real axle when it comes to a stop and after keeping it for a month they came t I took for the 4th time my 2024 Ram 1500 because of a vibration in the real axle when it comes to a stop and after keeping it for a month they came to the conclusion that it is a normal operation for a $55K truck to vibrate???. The vehicle is returned to the customer completely dirty and full of mud and when they say they will wash it for you it means they will just pour some water over it and that is it. Not one my service advisor Lazaro Varas picked up the phone to give me an update on the status of my truck and I never received a phone call back from the General Manager Carlos Rodriguez after leaving 4 messages with the receptionist, making it clear where the lack of customer service is coming from. I have been a customer of Kendall Dodge for over 8 years and I have leased 4 trucks and ever since the new administration took over, this dealership has completely lost their professionalism, commitment, accountability and loyalty towards their customers. Not only I will never go back to this dealership again but I will also never buy another Chrysler vehicle. Perfect example how a bad administration can ruin a company by not caring about their customers, especially those that continued to go back year after year, like me. More

by RICARDO_GALASSO Verified Customer Verified Customer

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This dealer is the best I’ve ever been to! They have great snacks while u wait too! They have great snacks while u wait too! More

by Jen Flo Verified Customer Verified Customer

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It was amazing. The service is like no other out there. I would 10/10 recommend The service is like no other out there. I would 10/10 recommend More

by Betty Verified Customer Verified Customer

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Very Good They always do a great job on my car! Thank you 🥰. Let me know if you can send coupons! Thanks Thank you 🥰. Let me know if you can send coupons! Thanks More

by YSAFILLE Verified Customer Verified Customer

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Sucks. Incompetent mechanics and service department. My car has been there for months with no solution Incompetent mechanics and service department. My car has been there for months with no solution More

by CATHRINAFERNANDEZ Verified Customer Verified Customer

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Amazing start to finish. Quality work and a quality staff. My dealer of choice and it should be yours to. Quality work and a quality staff. My dealer of choice and it should be yours to. More

by hector.collado Verified Customer Verified Customer

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Pesimo el servicio, super decepcionada ,fui por un problema y me aranaron el carro , lo pintaron y me dejaron salpicada la parte negra , en fin 4 meses sin carro por culpa del dealer , el arreglo lo v problema y me aranaron el carro , lo pintaron y me dejaron salpicada la parte negra , en fin 4 meses sin carro por culpa del dealer , el arreglo lo viramos 3 veces y aun no se si sirva 🥹 More

by mccycling11 Verified Customer Verified Customer

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He was extremely dishonest and flat out lied to me several times. Claimed a recall on my clutch had already been done when it had not. Then he lied again about not having the parts in stock so that several times. Claimed a recall on my clutch had already been done when it had not. Then he lied again about not having the parts in stock so that I would wait even longer and pick up my vehicle. He refused to provide me with his supervisor’s contact information also. After I spoke to the service director, Hugo Monterroso still has a job, amazing!!! What he did is borderline criminal, fraudulent and unprofessional. I will never go back to his dealer. More

by gdelgado1027 Verified Customer Verified Customer

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Anthony was great to work with Would recommend him for all your service needs a all your service needs a More

by JUDEWEIN Verified Customer Verified Customer

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Tardan mucho en realizar los trabajos y al recoger el carro te lo entregan sucio y en mal estado. carro te lo entregan sucio y en mal estado. More

by Deborah Leiva Verified Customer Verified Customer

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