
Anthony Morelli
New Car Sales Manager
Beck & Masten Buick GMC South
12820 Gulf Fwy
Houston, TX 77034
Dealership Experience
25 yrs, 1 mo
Industry Experience
35 yrs, 2 mos
167 Reviews
Write a Review167 Reviews of Anthony Morelli
September 05, 2025
This location is absolutely the worst at sales and customer service. After you pay for a maintenance plan, they service attendants kept sneaking in an oil change charge after I explain over and over i customer service. After you pay for a maintenance plan, they service attendants kept sneaking in an oil change charge after I explain over and over it’s already covered under my plan. When I ask them to remove the change, it’s done reluctantly, with an attitude.. every single oil change! If I wanted hidden charges and attitude while getting my service, I would go to a mom am pop shop. The service technicians are never available and rarely return phone calls. I am trading my GMC AT4 in for a Chevy Silverado just so I don’t have to deal with crap vehicles and crappier service. Do yourself a favor and avoid this location and all personnel working there. More
Other Employees Tagged: Hannah Wilson, Frany Zepeda, Kim Diaz , Can you give less than a 1 star?
August 19, 2025
The dealership was very courteous and professional. This was my third vehicle purchased and this was the best experience so far. I would definitely recommend them for any prospective car buyer. This was my third vehicle purchased and this was the best experience so far. I would definitely recommend them for any prospective car buyer. More
Other Employees Tagged: Lizz
August 16, 2025
Best experience ever, made purchasing a new vehicle great , great staff , great sales people , loved everyone .. , great staff , great sales people , loved everyone .. More
Other Employees Tagged: Ada Pasasin, Ena Pasasin, Kim Diaz, Rafael Benavides
August 08, 2025
Beck and Masten never lets me down. I had an issue involving the service department and warranty. I was helped with this issue and I walked out the door with a fixed truck. The stuff at I had an issue involving the service department and warranty. I was helped with this issue and I walked out the door with a fixed truck. The stuff at Beck and Masten truly care about you. More
Other Employees Tagged: Ada Pasasin, Hannah Wilson, Frany Zepeda, Ena Pasasin, Kim Diaz, Rafael Benavides , Shane
July 19, 2025
Ralph was very patient and very knowledgeable. It was a pleasure working with him and his team It was a pleasure working with him and his team More
Other Employees Tagged: Kim Diaz, Rafael Benavides
June 27, 2025
Well it started out just fine. The sales department was great. Chris was my sales person and he was very helpful professional. Also, his manager who helped out with the numbers wa The sales department was great. Chris was my sales person and he was very helpful professional. Also, his manager who helped out with the numbers was great. (I forgot his name.). Now I know when you buy a used vehicle it’s as is unless you purchase an extended warranty. After having the Ford edge for only two weeks, the sunroof messed up. I couldn’t close it. I called Cris. He said to bring it by. We went to the service department and I must say this is where the dealership is failing the service department is dragging the dealership down. They tried to help me close it. They had to force it closed. They put a big piece of saran wrap over it so it wouldn’t leak and sent me on my way. They had no intention of doing anything for me on that Sunroof I later found out that it was going cost me $2000 to get it fixed and they weren’t going to do it because they said they don’t work on Fords.?? Okay.. I called Cris again to find out what I could get done he said why don’t you make an appointment with the service department and come back so they can really look at it. But that I needed to wait until they had a loaner vehicle and that was a list a couple of weeks long. I think they were just trying to appease me for the meantime. After having the vehicle for about 1 1/2 to 2 months I finally decided to call the Sunroof Repair shop and have it fixed. They were giving me a quote of 850 to get it fixed, which was a good deal. The guy came out worked on it a little bit. He told me that the frame was messed up and one piece of frame is $125 and I think there’s six pieces.. because Ford wants you to buy their parts and charge you an arm and a leg to get something fixed a sunroof that was made by Ford with cheap parts that are notoriously breaking on the panoramic sunroof. So they get you when you buy it. They also get you when it messes up because you have to buy their parts. (they will get a long letter from me.) so the guy told me when they were forcing the Sunroof closed. He sure that that’s probably what messed up the frame. Such a disappointment with the service department and with the general manager, who was not willing to help me at all, he said he would maybe chip in $200 of it. I do understand you can’t just be giving out money to whatever customers have a problem, I get that. When you’re in the Customer service business though like anything sales, you always want to try to do the best you can. I am a manager and if it would’ve been my dealership that I was managing, I would’ve offered half of it. I just think having a good repeat customer is worth more than $1800. I do love my Ford Edge though🙂 More
Other Employees Tagged: Chris-Sales. Toby-finance I think
June 18, 2025
From the moment I walked in, they were able to take care of everything I needed of everything I needed More
Other Employees Tagged: Ada Pasasin, Hannah Wilson, Frany Zepeda, Ena Pasasin, Kim Diaz, Rafael Benavides , Michael


