Ansley Ratnayake

Ansley Ratnayake was great to work with on my Certified Pre-Owned Subaru at Heritage Subaru Owings Mills. He worked with me every step of the way to try to get the best deal he could make for me. And, his Pre-Owned Subaru at Heritage Subaru Owings Mills. He worked with me every step of the way to try to get the best deal he could make for me. And, his followup after the sale to help me locate an owner's manual and give some guidance a couple days later on questions I had on how to use certain electronic features available on the vehicle was so helpful. He arranged home delivery of the vehicle to me, saving me a 2 hour drive round trip. Highly recommend Heritage and would definitely ask to work with Ansley again! Just because you're off the lot--you're not forgot! Thanks for help from Tavon, Andre, Jewell, and Matt, too. All really terrific people to deal with. More

Report | Print

Great experience buying a car from Heritage Subaru Owings Mills. Every person I dealt with was very responsive and treated me like a valued customer, from my first inquiry through purchase. Jewel (the inte Mills. Every person I dealt with was very responsive and treated me like a valued customer, from my first inquiry through purchase. Jewel (the internet sales manager) gave me a competitive quote on the vehicle I was interested in, right off the bat. Ansley (the sales representative I worked with) was fantastic. I really appreciated the time he took to point out and explain many features of the car, including ones I may have never stumbled across even after reading the owners manual. Shawn (the general manager) touched base with me multiple times, which really showed me that this dealership top to bottom cares about each customer. This was not the closest dealership to my home, but I'm very glad went the extra distance to work with these folks. I would definitely recommend them to anyone in the Baltimore-Washington area looking for a Subaru. More

Report | Print

Ansley was so helpful in purchasing a brand new 2026 crosstrek. I was nervous upon going to a dealership but he made the process so easy and worked with me to get a good price! Highly recommend! crosstrek. I was nervous upon going to a dealership but he made the process so easy and worked with me to get a good price! Highly recommend! More

Report | Print

Tavon, Ansley, and Josh (funniest guy I've ever met) were an amazing team helping us purchase our 2nd Subaru from Heritage in 6 years. It was a pleasant experience start to finish when we went for a test rid an amazing team helping us purchase our 2nd Subaru from Heritage in 6 years. It was a pleasant experience start to finish when we went for a test ride with our kids to the day we should up to purchase a vehicle. If you're looking for consistency, kindness, trust, and reliability, ask for those 3 by name. More

Report | Print

My salesman Ansley Ratnayake was outstanding. He was patient and knowledgeable. He was communicative. Hopefully I will get my receipts for my auto purchase. Hope to have my questions answered He was patient and knowledgeable. He was communicative. Hopefully I will get my receipts for my auto purchase. Hope to have my questions answered. More

Report | Print

The staff were attentive and no pressure to purchase the vehicle. Very good customer service! vehicle. Very good customer service! More

Report | Print

I recently bought a Buick Encore GX from Heritage Subaru. The car is really nice and has all the features that I want. Ansley was my Sales Consultant. He offered good advice, was patient and knowledgeable. I The car is really nice and has all the features that I want. Ansley was my Sales Consultant. He offered good advice, was patient and knowledgeable. I was generally impressed with his customer service. He had my car set aside for my appointment with a VIP tag on it. That made me feel special. I would like to thank Tavon the manager for working within my budget and for his great customer service. If you’re looking for a car, this is the dealership to go to. More

Report | Print

I had decided to trade-up my 7 year old Subaru Forester for a newer model - 2025 or a 2026 that would come out next month. I met with Ansley at our agreed upon time and he showed me 3 Foresters: Premium, L for a newer model - 2025 or a 2026 that would come out next month. I met with Ansley at our agreed upon time and he showed me 3 Foresters: Premium, Limited, & Hybrid. He was able to answer my questions & had the keys ready for test driving. He was personable, professional, courteous, kind, & efficient. I would happily return to him for another purchase! Josh Jones helped with the financing matters & was also a pleasure to work with. Thank you gentlemen! More

Report | Print

Easy to work with. Got exactly what we came in for with hardly any issue. Got exactly what we came in for with hardly any issue. More

Report | Print

Ansley was a pleasure to work with. He was knowledgeable, polite and listened to our wants without being pushy or overbearing as some can be. A truly nice person and we would not hesi He was knowledgeable, polite and listened to our wants without being pushy or overbearing as some can be. A truly nice person and we would not hesitate to have him help us again in the future. Thank you again, Ansley! More

Report | Print