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Annie MacPherson
Annie MacPherson at Herman Cook Volkswagen

Annie MacPherson

Sales Person

Herman Cook Volkswagen

1435 Encinitas Blvd.
Encinitas, CA 92024

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5.0
5 Reviews

Dealership Experience

21 yrs, 10 mos

5.0

5 Reviews

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5 Reviews of Annie MacPherson

January 21, 2026

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Employee Rating

Love the folks at service center, always enjoy working w Alan. They are always prompt. Excellent customer service. More

by timm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan in service dept - 5 star

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Jan 21, 2026

Herman Cook Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Herman Cook Volkswagen.

January 17, 2026

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Employee Rating

Very helpful and the team stayed late to help get my daughter the car she wanted. Great service. More

by garcia-andres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Lopez , Charles

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Jan 17, 2026

Herman Cook Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 13, 2026

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Employee Rating

Family owned and they respect your time and choices. No pressure and the attention to detail was remarkable from all aspects. Thank you! More

by rdonovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Smith, Bill Kwait, Jesus Lopez

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Jan 13, 2026

Herman Cook Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 11, 2025

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Employee Rating

The staff always provides the best service and they pay attention to the details you ask about each time! More

by JANOSIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Axford , Allen in service dept.

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Jan 08, 2026

Herman Cook Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 04, 2025

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Employee Rating

Alan is the best! I always get amazing service at Herman Cook Volkswagen. Been a customer for years. More

by Successbythebeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Joslin

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Dec 04, 2025

Herman Cook Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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