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Angie Heyse
Angie Heyse at Gordie Boucher Ford Lincoln of West Bend
Refer Me

Angie Heyse

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.9
27 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

7 yrs, 9 mos

4.9

27 Reviews

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27 Reviews of Angie Heyse

November 07, 2024

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Employee Rating

Always friendly and professional. I can arrive 15 - 20min early and work remotely in their customer waiting area with Free Wi-Fi. Complimentary coffee and snacks. Great experience. More

by JEFF.TRUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Barb Sauer, Tyler Howey, Ashley Bales, Jacob Wilson

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Nov 11, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Jeff, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

October 31, 2024

Dealership Rating
Employee Rating

Very knowledgeable about what was wrong with our vehicle. They also worked with our warranty company to get all our repairs covered. Very satisfied! More

by scott.w.kreis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Scott, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

October 31, 2024

Dealership Rating
Employee Rating

Everyone is courteous and respectful. I don't like the fact that separate appointments are always required to get additional work done when other potential problems are discovered, which More

by jflehnerz
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barb Sauer, Tyler Howey

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Nov 01, 2024

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

October 23, 2024

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Employee Rating

The service dept did a very good job on my 2024 Ford Edge on Oct 21 2024. The young gal Angelika went above and beyond to help with Ford Pass and I was able to have the bronze service done at NO cost to me. More

by diamond416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much, Diamond, for your kind words for Angie and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

October 23, 2024

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Employee Rating

Easy to get appointments. Nice people and waiting area. Kept me updated during the appointment More

by Mike T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Howey

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Oct 24, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

October 21, 2024

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Employee Rating

Customer service & shuttle is great. Had a bug guard put on and disappointed with the two sided tape showing outside of the guard. Looks sloppy. More

by fureverfashionbyapril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Hohmann Service Manager 262-338-3379

October 18, 2024

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Employee Rating

Good experience all around. Dropped off, got a loaner and work was done in a timely manor. More

by ERIKK12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Erik, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

October 17, 2024

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Employee Rating

Service department was knowledgeable and efficient. Easy in and out appointment. Customer service was super polite! Highly recommend! More

by Judygeldnich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Hohmann , Peaches at check out was super nice as well.

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Oct 18, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Judy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

October 14, 2024

Dealership Rating
Employee Rating

Very friendly place to go to Good service and quick service Very clean environment and great people More

by pleepearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear Angie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

October 12, 2024

Dealership Rating
Employee Rating

The staff was very friendly and helpful. The mechanics seemed very knowledgeable and showed progress along the way More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd

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Oct 13, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Danny, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Joe Hohmann Service Manager 262-338-3379

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