Angelo Banning

I will schedule for a specific time to show up for the delivery of my new vehicle when I arrive the vehicle, evidently was not ready I was left standing in the lobby for over an hour waiting for somebody delivery of my new vehicle when I arrive the vehicle, evidently was not ready I was left standing in the lobby for over an hour waiting for somebody to just come in even process the documents. Then, when I was done processing documents documents, the vehicle was paid for I was told to wait and somebody come out and teach me how to operate the features of a new vehicle again I was left standing for a half hour, waiting for someone to show up. Finally the sales guy came out and just did it for whoever was supposed to do it gave me the training and set me on my way. It took me over three hours to pick up a vehicle that was paid for in cash no financing involved very disappointed in the way this dealership sold end delivered the vehicle. Leading up to the delivery, the vehicle, the communications from the two different salesman for salesman was let go in the middle of our process, his communication through email or deplorable. I understand why he was let go The replacement salesman, Angelo, tried his best to get us better service, but it was obvious he did not have the ability to get anybody else to get things done. That would've provided us a much better delivery process. Our overall experience with Scranton motors was at best. Very disappointing. More

by rick@metfin.com Verified Customer Verified Customer

Report | Print

Out of state and got us on our way. We truly thank them. Service manager, dealer and all!!! Thanks. We truly thank them. Service manager, dealer and all!!! Thanks. More

by Fluvflite Verified Customer Verified Customer

Report | Print

Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience experience Good experience Good experience Good experience Good experience More

by vcavaliere Verified Customer Verified Customer

Report | Print

My experience with Scranton, they were courteous, helpful. A very relaxing environment. I felt that they gave me a very good deal. helpful. A very relaxing environment. I felt that they gave me a very good deal. More

by rjbourgeois Verified Customer Verified Customer

Report | Print

Very professional and transparent had an amazing experience deal with them. One is fastest process ever! experience deal with them. One is fastest process ever! More

by mike@eliteautogroup.info Verified Customer Verified Customer

Report | Print

They were great! Made it work with me. Treated me with respect and we're timely. Made it work with me. Treated me with respect and we're timely. More

by Jla52886 Verified Customer Verified Customer

Report | Print

The best experience I had in buying a SUV. Left there feeling great!! No regrets Left there feeling great!! No regrets More

Report | Print

Greek people to do work with Would be happy to work with them again anytime Matter fact I have twice this was my third purchase them again anytime Matter fact I have twice this was my third purchase More

by mjcktc09 Verified Customer Verified Customer

Report | Print

My husband drove 2 hours, out of state, to this dealership to find a specific vehicle that he’d been looking for. Angelo was our salesman and he was honest, professional and did everything he could dealership to find a specific vehicle that he’d been looking for. Angelo was our salesman and he was honest, professional and did everything he could to make sure my husband drove his new car home. We have been to a lot of dealerships and the team at Scranton Motors by far are the best we have ever had the pleasure of doing business with. We were a bit nervous about purchasing a vehicle out of state but they took care of everything from DMV, registration and title. We highly recommend this dealership and hope to do business again with them in the future. More

by Jamie421 Verified Customer Verified Customer

Report | Print

Kind, great customer service. You feel comfortable being there. Will recommend to family and friends. You feel comfortable being there. Will recommend to family and friends. More

by evelynwiggins Verified Customer Verified Customer

Report | Print