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Andrew Saenz
Andrew Saenz at Galleria BMW
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Andrew Saenz

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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5.0
66 Reviews
5.0

66 Reviews

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66 Reviews of Andrew Saenz

June 21, 2024

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Excellent customer service from before you purchase through getting your serviced. They ensure that you are satisfied! More

by Mal
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Recommend Dealer
Yes

Other Employees Tagged: Chris Veninga

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Jun 24, 2024

Galleria BMW responded

Mal, Thank you so much for your kind words and business. We are so pleased to hear that you received excellent customer service and had an overall great experience! We are so grateful to have you as part of our Galleria BMW Family!

June 21, 2024

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I dealt pretty much solely with Chris back in the repair shop. His communication and attention to detail were phenomenal. Based on his level of customer service alone, I will be purchasing my next BMW from More

by Mary Fellows
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Katie Zazzara, Gavin Reeves, Nadia Bordelon, Billy Herbert, Chris Veninga

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Jun 24, 2024

Galleria BMW responded

Mary, Thank you so much for taking the time to share your experience with us. We could not be happier to hear that you always have a phenomenal time working with Chris and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate you!!

June 20, 2024

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Andrew is a greater service provider and gives excellent customer service. Not only to me but I have seen his interactions with other customers as well. More

by sardin14@gmail.com
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick

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Jun 21, 2024

Galleria BMW responded

Thank you so much for your kind words about Andrew and our dealership! We are so pleased to hear that you received excellent customer service and had an overall great experience. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust.

June 18, 2024

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Always great service, always professional, always accommodating. Always get the best results. Always surpasses my expectations More

by debbihmcollins
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Recommend Dealer
Yes
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Jun 18, 2024

Galleria BMW responded

We are so pleased to hear that you always receive great service and have an accommodating and professional experience with us, Debbihmcollins! We are so grateful to have you as part of our Galleria BMW Family! Thank you for your business and trust.

June 18, 2024

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Fantastic! Fully trust them. Our service manager, Billy Herbert, is clearly one of the best! Truly appreciate all they do. And, really love it that they send a More

by gfparkerhospitality
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert, Chris Veninga

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Jun 18, 2024

Galleria BMW responded

We are so grateful to have provided you with a fantastic experience and gained your trust, gfparkerhospitality! We really appreciate your kind words and business. If there is anything else that we can assist you with in the future, please do not hesitate to reach out to us. We really appreciate you!

June 18, 2024

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I was very please until my car started leaking oil for no apparent reason. Then I was told my oil pan is leaking I don’t know how that happened! But one of the workers told me what happened and how it happen More

by Samegirl2
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Recommend Dealer
Yes
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Jun 18, 2024

Galleria BMW responded

Samegirl2, We are so pleased to hear that we were able to keep you informed and assist you with your issue. Thank you so much for trusting us with your vehicle! We really appreciate you.

June 18, 2024

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Galleria BMW has always provided exceptional service. They are very courteous and professional. They take care of their customers. More

by Pops7114
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Recommend Dealer
Yes
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Jun 18, 2024

Galleria BMW responded

Pops7114, We are so grateful to hear that you have always received exceptional service from our dealership. Thank you so much for your kind words. We really appreciate your business and trust, and we hope to continue to work with you in the future!!

June 09, 2024

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Employee Rating

An excellent dealership with excellent and knowledgeable sales people, and a good selection of cars on the lot More

by Pam
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert, Chris Veninga , Sonya West

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Jun 09, 2024

Galleria BMW responded

Pam, Thank you so much for your kind words. We really appreciate your kind words and could not be happier to hear that you had an excellent and knowledgeable experience with our team and dealership. If there is anything else that we can assist you with, please do not hesitate to reach out!!

June 08, 2024

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. Friendly staff. Always a blessing to go there and receive efficient great customer service. Always will shop Galleria for my luxury car needs. More

by Mo
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Recommend Dealer
Yes
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Jun 09, 2024

Galleria BMW responded

Thank you so much, Mo! We could not be happier to hear that you always have the best experience with our dealership and team shopping for all of your luxury car needs. We really appreciate your business and trust, and we look forward to continuing to work with you in the future!!

June 07, 2024

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Dissatisfied with the amount of time for an oil change that we had scheduled. 2 hours and 15 minutes More

by Keith
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Recommend Dealer
Yes
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Jun 07, 2024

Galleria BMW responded

Keith, We apologize for your wait time for your oil change. We really appreciate your feedback and business's and hope to provide you with a perfect experience in the future!

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