Andrew Horne

Outstanding customer service and maintenance, as always. Many thanks to Mr. Andy Horne, service advisor. Many thanks to Mr. Andy Horne, service advisor. More

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I have been a service(mainly) and car-buyer customer since 1977, initially with our 1973 220D. Service department ... top to bottom and especially primary customer-contact personnel ... have been cons since 1977, initially with our 1973 220D. Service department ... top to bottom and especially primary customer-contact personnel ... have been consistently accessible, polite, responsive and competent. Andy Horne, my service advisor going on 10 years, has provided 5-star management of my service (currently on a 2008 CLK350 bought at MBoP and an 2013 E350) and the hands-on people in the shop have produced 5-star results. More

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Always courteous, professional and efficient. The team at Princeton has never disappointed when taking care of our service needs. The team at Princeton has never disappointed when taking care of our service needs. More

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Very pleased with the recent service on our Mercedes and the staff in the Service Dept. of this Dealership is always professional and easy to work with. the staff in the Service Dept. of this Dealership is always professional and easy to work with. More

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Professional, personable, efficient. Couldn't ask for a more positive experience. Thanks Andy and Team. Couldn't ask for a more positive experience. Thanks Andy and Team. More

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Excellent customer service. Efficient transaction with the service of my vehicle. Andy’s communication was clear and prompt and very accommodating. The whole experience was s Efficient transaction with the service of my vehicle. Andy’s communication was clear and prompt and very accommodating. The whole experience was seamless. More

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Corrected the issues quickly and to my satisfaction. RV was returned in a timely manner. RV was returned in a timely manner. More

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Everyone at the dealership has been helpful and friendly, especially my service advisor Andy Horne. especially my service advisor Andy Horne. More

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Excellent service! As always many thanks to Andy Horne for his expertise and sound advice. As always many thanks to Andy Horne for his expertise and sound advice. More

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My car needed a complicated repair through an extended warranty. Normally this will take a week. Andy who wrote up the repair order was able to get my repair done within 1 day! warranty. Normally this will take a week. Andy who wrote up the repair order was able to get my repair done within 1 day! More

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