Andres Urdaneta

Overall inventors gave client more options , high efficiency communication best to meet client’s request. efficiency communication best to meet client’s request. More

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I had a wonderful experience. The team made sure we were taken care of and I love the car! The team made sure we were taken care of and I love the car! More

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Thank you Oussama for all your help and guidance and kindnesses We 💯% recommend this person and this place to buy a Kia.....✔️✔️✔️🫶🏽👏🏽 kindnesses We 💯% recommend this person and this place to buy a Kia.....✔️✔️✔️🫶🏽👏🏽 More

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Do not care for the dealership,GM, Floor Manager Eric or Finance Manager Vince. Service department was so much better. I really liked Gina and Shelby Finance Manager Vince. Service department was so much better. I really liked Gina and Shelby More

by susanhoneybear Verified Customer Verified Customer

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We were extremely satisfied with every aspect of the purchase of our vehicle from the salesperson, Ke, to the finance manager, Andy. We would highly recommend. purchase of our vehicle from the salesperson, Ke, to the finance manager, Andy. We would highly recommend. More

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On November 22, 2024, I purchased a Kia Carnival 2025 Hybrid EX at the Greenway Kia East dealership. I was assisted by sales consultant Simon. The vehicle was offered at the MSRP price of $43,525.00 (pr Hybrid EX at the Greenway Kia East dealership. I was assisted by sales consultant Simon. The vehicle was offered at the MSRP price of $43,525.00 (price shown on the stick). I put in a trade-in for a $16,000 vehicle and an additional $5,000 down payment, totaling $21,000. However, they maliciously put the exorbitant price of the Kia Carnival in the purchase contract at $60,485.00. During a document manager conference for signature, together with the financial manager Andres (Andy), I questioned that the amount I had negotiated at Carnival was $43,525.00 but the contract stated $60,000. Mr. Andres replied that the correct amount was just below and requested that I be obligated to sign the documents because everything was correct. The fact is that I was deceived by this dealership, they canceled the entire amount I paid for the trade in and down payment. I was literally robbed. I am a Brazilian who has just arrived in Orlando, and they took advantage of my lack of fluency in English and acted in bad faith. After 20 days of purchase on November 12, when reviewing the purchase contract for the Kia Carnival together with two other dealers, we discovered that the amounts were incorrect. I then went to the Greenway Kia East dealership on the same date to try to return the vehicle, but they would not accept the return. I then sent an email requesting the return of the vehicle to Mr. Simon and Mr. Andrés, but after several days I had not received a response from either of them. I hope that the management of the Greenway group sees this complaint and takes some action so that I receive a refund of the amounts paid for the exchange and down payment, avoiding even greater wear and tear. Be very careful to future customers of this dealership. I hope that this complaint has an effect, helping to prevent other people from falling for this “scam” like I did. More

by Diogo Badoco Verified Customer Verified Customer

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All staff members and sales representatives and managers treated me with great respect and admiration. They help me with all the functionality of the vehicle and setting with the app. Highly recommend this treated me with great respect and admiration. They help me with all the functionality of the vehicle and setting with the app. Highly recommend this dealership. More

by jluvm2012 Verified Customer Verified Customer

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All sales associates treated me with the upmost gratitude and respect. They took care of everything and explained the car functions very easily. and respect. They took care of everything and explained the car functions very easily. More

by jluvm2012 Verified Customer Verified Customer

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Sales person and staff where very helpful and knowledgeable in all my needs that I wanted for a Kia. Explain everything about the telluride and helped in setting up all apps and systems in my pho knowledgeable in all my needs that I wanted for a Kia. Explain everything about the telluride and helped in setting up all apps and systems in my phone. Highly recommend this dealership. More

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They are very professional and very good customer service and willing to work on your budget to find a good car for you. Thank you. and willing to work on your budget to find a good car for you. Thank you. More

by kmc.or Verified Customer Verified Customer

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