Ana Jones
Ana Jones at Subaru of Gwinnett

Ana Jones

Certified Product Specialist

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

Contact Me
4.2
10 Reviews

I was born in beautiful Lisbon, Portugal, and moved to the United States when I was 17. I lived with my family in Long Island, New York, until I was 30, and now I’m proud to call Georgia home. I’m a devoted parent to three wonderful daughters and two adorable boy puppies who keep life full of love and laughter. Whether you’re looking for the perfect car or just need some friendly advice, I’m here to help—with a smile and a listening ear. I believe in treating every customer like family and making sure you feel comfortable and confident throughout your car-buying journey. In my free time, I love exploring local parks with my children and pets or trying out new recipes in the kitchen. Community and connection mean the world to me, and I’m excited to get to know you and help turn your automotive dreams into reality—with warmth, care, and kindness every step of the way.

Dealership Experience

1 yr, 10 mos

Industry Experience

1 yr, 10 mos

4.2

10 Reviews

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10 Reviews of Ana Jones

December 31, 2025

Dealership Rating
Employee Rating

The used car section of this dealship was very dishonest about the condition of the car and the work they put into it. They were willing to risk my safety and cost me thousands in repairs just so they could More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rich Little

Jan 02, 2026

Subaru of Gwinnett responded

JM, I regret That we did not meet your expectations. Since I do not have your name or the vehicle you are referring to specifically, I want to let you know a few of the pre-cautions we take. Every vehicle has a safety inspection to determine if that vehicle will meet the safety standards of our vehicle inspection checklist, which we are happy to share. As we understand different folks have different expectations, although these vehicles are mechanically inspected, We may not spend extra resources on the cosmetics in order to keep costs and price down. In addition, we also offer Subaru Certified vehicles that go through a rigid 152 point inspection and are held to a higher standard of re-conditioning. We also give free history reports in an attempt to be transparent and never mislead a potential customer of the history of a vehicle they have interest in. We also allow our customers to take the vehicle to a Technician of their choice and have it inspected by a 3rd party. We offer a no pressure, hassle free experience hoping to assist our customers with the right vehicle, at the right price. If you would like to discuss your concerns, Please reach out to The Pre-owned manager, Adam Anderson at 678-475-3500

December 22, 2025

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I was buying this car and I found few scratches and the delear manager told me they could not anything about this but can do some detailing.. the representative did not explain about the car fractures . It More

by SRKAUSHIK841002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 23, 2025

Subaru of Gwinnett responded

Good Morning Kaushik, I apologize you left with a less than great view of our Dealership. We strive to provide outstanding customer service and I regret you feel that is not what you received. I do recall the day you purchased your car, I met with you and offered you a complete 100% refund on your purchase. I also explained why it would look even worse if we attempted to paint such light surface scratches and offered you the option of buffing and waxing that spot. If that did not happen, I will personally be happy to see that it does. Although I do appreciate your review and value your opinion, I do request it be honest and tell the whole story, Feel free to contact me at my office so we can discuss further if you desire. Thank you for doing business with Subaru of Gwinnett, Rich Little

Dec 23, 2025

SRKAUSHIK841002 responded

Hello Rich... My feedback is 100% genuine honest and real . I remember you did offer me buffing alternative but not 100% refund ... Please don't make false comments.. I understand I should have seen this before the purchase.. I did went for the alternative you mentioned on 12/22 but nothing changed and the scratches are still visible all over the front hood.. even the representative was shocked to see this.. so please put your comments to show that I was wrong...I am okay and can live with these...the detailing was very bad... As I told the mistake was mine that I did not do the pre delivery check,( lesson learnt)...the way the team handled the pre sale customer delivery was not as same as the post sale customer experience...

September 18, 2025

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The team Subaru Gwinnett are excellent and friendly all time, they were finding the best option for me , Anna is the best More

by MIGUELSOLANO24
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Emma Urquia, Jason Bryant

September 18, 2025

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I can't say enough good things about my experience at Subaru of Gwinnett. This is the 3rd vehicle I have bought from them and it has always been a very professional and pleasant experience. I have to s More

by MWOLF6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Willhite

May 28, 2025

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From the beginning, we were welcomed with open arms. Needless to say, we bought 2. More

by ASIMSJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emma Urquia, Jason Bryant

May 18, 2025

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Excellent professional service. Showroom is welcoming and comfortable. Paperwork was seamless and great coordination between Sales and Finance. More

by BOOKBEV
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim WIllis

May 11, 2025

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This was a great car buying experience. It was great working with Ana, she responded very quickly to my messages. I love my new Forester! More

by LORRIEMASSAGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susan Brown, Emma Urquia

May 03, 2025

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Everyone was very helpful in helping us choose the right car for us. We could not get the Forester Hybrid in the color and trim my wife wanted, but Ana Jones really showed patience in working with us to fin More

by Post
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Willhite, Jason Bryant , Julie Adams

April 15, 2025

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Employee Rating

I am going to be completely honest I don’t normally leave reviews. But one needs to be left. Ms. Ana Jones is beyond AMAZING!! She literally is the only salesperson who texted like I requested on forms. She More

by car99rie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Julie Adams

March 16, 2025

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Employee Rating

The whole interaction was pleasant. I’d highly recommend the dealership due to our experience. More

by JILLYBEAN6680
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jody Vaughn

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