Amber Young
Amber Young at Otto Cadillac

Amber Young | Page 76

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
778 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

13 yrs, 9 mos

Languages Spoken

English English

4.8

778 Reviews

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778 Reviews of Amber Young

November 17, 2022

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Employee Rating

Always friendly personable and reasonably quick. I do not mind waiting for my car. My car always come back clean More

by libertyamazon
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

November 14, 2022

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After speaking with your service manager, I am completely impressed with the care and commitment given to all the customers More

by Michele D
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Recommend Dealer
Yes

November 14, 2022

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The entire staff is kind and supportive during the time of service. They do a nice job caring for each vehicle. More

by Rose Beckett
Service Price Transparency
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Recommend Dealer
Yes

November 14, 2022

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First experience with this dealer so I wasn’t sure if the process. I had to figure things out More

by kaarnio
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Recommend Dealer
Yes

November 10, 2022

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Great dealership. Otto goes out of their way to satisfy their customers. I would definitely recommend them! More

by PATRICK.ROOHAN
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

November 10, 2022

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Detailed explanations. Web link to track service progress, always friendly people offering to help. Even get sulfide wash and vacuuming. Small service waiting area. At More

by Shannon
Service Price Transparency
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Recommend Dealer
Yes

October 31, 2022

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The service was outstanding as usual. Everyone was polite and professional. Bill, the service manager is great. More

by jherrit1
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Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss , Dawn Crossley, Jeff Wright

October 29, 2022

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In all the times of buying cars I have never been treated with as much respect, it was a very nice experience More

by dbableman
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ian Maher, Steve LeMon , Dawn Crossley

October 13, 2022

Dealership Rating
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Had a minor issue with my Cadillac- brought it in and it was fixed - NO CHARGE More

by afd601
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss , Dawn Crossley, Jeff Wright

October 11, 2022

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Otto service has always been great and professional. The staff always keeps you informed of the progress on your vehicle. More

by louie915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes