Dealership Experience
3 yrs, 9 mos
Industry Experience
13 yrs, 4 mos
Languages Spoken
English
698 Reviews
Write a Review698 Reviews of Amber Young
July 17, 2023
Consistently professional and efficient. There is never a wait anytime you arrive. The garage door goes up and it's game on. Phemonial group of eople make up the service team at Ottos. T There is never a wait anytime you arrive. The garage door goes up and it's game on. Phemonial group of eople make up the service team at Ottos. They are the reason I won't take my business anywhere else. More
Other Employees Tagged: Declan Cohen, Steve LeMon, Bill McLean, Roger Prentiss
July 17, 2023
Amber and the entire Service Department at Otto Cadillac did an exceptional job of diagnosing and repairing my issue. She and her team are the perfect examples for other dealerships to follow and to be hon did an exceptional job of diagnosing and repairing my issue. She and her team are the perfect examples for other dealerships to follow and to be honest, any company that provides repair services to their customers. I had a very intermittent issue and Amber did not relent on getting it identified and fixed for me. I am so happy knowing that my issue is finally fixed that I re-created a Facebook account just to provide this review and thank Amber once again for being the definition of the perfect Service Coordinator/Manager. If she’s not at the Manager title yet, she should be and she should be given a team to lead and train so they can learn how to provide exceptional service to customers that will never be forgotten. More
Other Employees Tagged: Dawn Crossley
July 16, 2023
We had scheduled this service at least two times. We found your cards marked with the dates agreed on and our cancellations. Our third try finally our recall notice was completed. All with courteous We found your cards marked with the dates agreed on and our cancellations. Our third try finally our recall notice was completed. All with courteous service. Many many thanks. More
July 14, 2023
Great place. Love Bill and Ian. Electric cars are not there yet. I have 12 more words I have to use otherwise I can’t move forward in the survey. Love Bill and Ian. Electric cars are not there yet. I have 12 more words I have to use otherwise I can’t move forward in the survey. More
Other Employees Tagged: Bill McLean
July 12, 2023
Always great service. Roger goes above and beyond making our service experience so much easier than other dealerships Roger goes above and beyond making our service experience so much easier than other dealerships More
Other Employees Tagged: Chris Otto, Bill McLean, Roger Prentiss , Dawn Crossley
July 11, 2023
Service is always completed promptly and correctly. I have had many cars in my lifetime and the service at Otto is second to none. I am in the process if purchasing a new 2024 XT5 from Otto. I have had many cars in my lifetime and the service at Otto is second to none. I am in the process if purchasing a new 2024 XT5 from Otto. More
Other Employees Tagged: Bill McLean, Roger Prentiss , Dawn Crossley
July 06, 2023
The process was seamless and enjoyable . Every staff member was polite and courteous!! We appreciate their efforts!! Every staff member was polite and courteous!! We appreciate their efforts!! More
Other Employees Tagged: Bill McLean
Dealership Inventory (88 Vehicles)

