Amber Young
Amber Young at Otto Cadillac

Amber Young | Page 61

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
698 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

13 yrs, 4 mos

Languages Spoken

English English

4.7

698 Reviews

Write a Review

698 Reviews of Amber Young

July 17, 2023

Dealership Rating
Employee Rating

Consistently professional and efficient. There is never a wait anytime you arrive. The garage door goes up and it's game on. Phemonial group of eople make up the service team at Ottos. T More

by bcfisher32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 17, 2023

Dealership Rating
Employee Rating

Amber and the entire Service Department at Otto Cadillac did an exceptional job of diagnosing and repairing my issue. She and her team are the perfect examples for other dealerships to follow and to be hon More

by chris.bonnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Crossley

July 16, 2023

Dealership Rating
Employee Rating

We had scheduled this service at least two times. We found your cards marked with the dates agreed on and our cancellations. Our third try finally our recall notice was completed. All with courteous More

by Vinny
Recommend Dealer
Yes

July 14, 2023

Dealership Rating
Employee Rating

Great place. Love Bill and Ian. Electric cars are not there yet. I have 12 more words I have to use otherwise I can’t move forward in the survey. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

July 12, 2023

Dealership Rating
Employee Rating

Amazing customer service I have ever experienced I recommend the staff was incredible friendly overall More

by Percy ludenaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 12, 2023

Dealership Rating
Employee Rating

Always great service. Roger goes above and beyond making our service experience so much easier than other dealerships More

by tcullum124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean, Roger Prentiss , Dawn Crossley

July 11, 2023

Dealership Rating
Employee Rating

Service is always completed promptly and correctly. I have had many cars in my lifetime and the service at Otto is second to none. I am in the process if purchasing a new 2024 XT5 from Otto. More

by mjegolfman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Roger Prentiss , Dawn Crossley

July 09, 2023

Dealership Rating
Employee Rating

Excellent service job drop the car off at 8:30 picked it up at noon More

by wendy.houck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 07, 2023

Dealership Rating
Employee Rating

Great service! ! Informative Personal care a priority Will come back again Will recommend fo others More

by bches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 06, 2023

Dealership Rating
Employee Rating

The process was seamless and enjoyable . Every staff member was polite and courteous!! We appreciate their efforts!! More

by Nataliewagner1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

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